Capital One employs more than 47,000 people worldwide and continues to add talent, with over 4,000 new hires outpacing roughly 2,100 departures and generating mid-single-digit net workforce growth. The diversified financial services company maintains a balanced mix of technology, business, and customer-facing roles that supports its credit card, banking, and digital product lines. Consistent hiring momentum underscores Capital One’s ongoing investment in engineering and data capabilities while sustaining core financial operations.
Engineering is Capital One’s largest function at about 15,000 employees, accounting for nearly one-third of total headcount and highlighting the firm’s emphasis on in-house technology development. Finance & Administration (roughly 6,000 employees) and Business Management (about 5,000) follow, reflecting the scale required to oversee lending portfolios and corporate strategy. Sales & Support and Marketing & Product teams together represent close to 9,000 employees and ensure alignment between customer acquisition, experience, and product design. The remaining workforce is distributed across Information Technology, Operations, Banking & Wealth Management, Human Resources, and an "Other" bucket that covers specialized or emerging roles, illustrating a broad talent mix that supports both back-office and client-facing needs.
Capital One’s U.S. footprint is spread across more than twenty sites. Washington, DC and Richmond, VA are the largest hubs with approximately 4,700 and 3,700 employees, respectively, providing proximity to regulatory centers and the company’s historic roots in Virginia. New York City houses nearly 3,600 employees focused on commercial banking, digital product work, and corporate functions, while Dallas, Chicago, Glen Allen, and Plano each host between 950 and 2,100 staff members supporting operations, technology, and shared services. Arlington and Wilmington add specialized teams in policy, analytics, and credit operations. An additional group of about 5,100 employees is spread across smaller offices and remote roles, underscoring the organization’s distributed workforce model.