Capital One employs more than 47,000 people worldwide and continues to expand its workforce, with recent hiring outpacing departures and yielding modest net growth. The diversified financial services company blends credit card, retail banking, and digital product lines, requiring a mix of technologists, analysts, and customer-facing staff. Ongoing recruitment underscores the firm’s investment in engineering and data capabilities while sustaining core banking operations.
Engineering is the largest function at roughly 15,000 employees—about one-third of total headcount—highlighting Capital One’s commitment to building technology in-house. Finance & Administration (about 6,000 employees) and Business Management (around 5,000) follow, reflecting the scale needed to oversee lending portfolios, treasury, and corporate strategy. Customer-oriented teams are also sizable: Sales & Support and Marketing & Product together account for more than 8,800 employees and help align acquisition, experience, and product design. The balance of the workforce is spread across Information Technology, Operations, Banking & Wealth Management, Human Resources, and an “Other” category that houses specialized or emerging roles, indicating a broad talent mix that supports both back-office and client-facing needs.
Capital One’s talent footprint spans more than twenty U.S. sites. Richmond, VA and the Washington, DC metro area are the two largest hubs with approximately 7,400 and 4,700 employees, respectively, offering proximity to regulatory centers and the company’s historic roots in Virginia. New York City supports commercial banking and product work with about 3,600 employees, while Dallas hosts roughly 4,100 staff members focused on operations, technology, and shared services. Additional offices in Chicago, Philadelphia, Wilmington, Tampa, and San Francisco range from a few hundred to just over 1,300 employees each, and a large “Other” grouping of more than 24,000 workers reflects smaller sites and remote roles that enable a distributed workforce model.