Company Insights
Published on
July 11, 2025

How Many People Work at Bank of America? Headcount and Employee Trends

Total Employees
87382
7.2% from last year
3199
New Hires (YTD)
2946
5% of total workforce
Departments
19
650 in Engineering
Locations
17
5,012 in New York, NY

Bank of America employs roughly 87,000 people worldwide, making it one of the largest workforces in the banking industry. Recent staffing activity shows nearly 3,000 hires balanced against a little more than 3,000 departures, suggesting a stable overall workforce size. The headcount supports a full portfolio of consumer, commercial, and investment banking services and reflects a blend of client-facing, technical, and operational roles.

Bank of America Headcount Breakdown by Department

Finance and Administration is the company’s largest department with just over 17,000 employees, highlighting the scale of internal financial operations required to run a global bank. Engineering follows at more than 13,000 team members, underscoring the investment in digital platforms and technology initiatives. Sales and Support, Business Management, and Banking & Wealth Management each exceed 10,000 employees, demonstrating a broad focus on customer engagement and product oversight. Operations, IT, Marketing & Product, and Risk, Safety & Compliance round out the structure, giving Bank of America a diversified mix of expertise across nine major functional areas.

Finance and Administration
17476
Engineering
13099
Sales and Support
12111
Business Management
11813
Banking and Wealth Management
10859
Operations
6887
Information Technology
3782
Marketing and Product
3733
Risk, Safety, Compliance
1812
Other
5810

Bank of America Employees by Location

Charlotte, North Carolina represents the single largest employment hub with more than 11,000 staff, leveraging the city’s established financial services ecosystem. New York City houses over 6,000 employees who support market-facing and corporate roles. Additional sizable populations are located in Dallas, Chicago, Jacksonville, Los Angeles, Phoenix, Atlanta, and Wilmington/Newark, each ranging from about 1,200 to 4,000 people. A substantial "Other" category, totaling more than 56,000 employees, points to a broad national and international footprint that extends beyond the primary hubs.

Charlotte, NC
11622
New York, NY
6117
Dallas, TX
3988
Chicago, IL
1904
Jacksonville, FL
1887
Los Angeles, CA
1822
Phoenix, AZ
1420
Atlanta, GA
1339
Wilmington/Newark, DE
1212
Other
56071
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