How Many People Work at Bank of America? Headcount and Employee Trends

Bank of America is a major U.S. banking institution with a global presence that employs 87,382 people. Recent workforce activity shows 1,825 new hires and 2,065 departures, indicating near balance between hiring and attrition (about 2.1% and 2.4% of headcount, respectively). The organization’s talent is distributed across corporate functions, client-facing roles, and technology, reflecting the scale and complexity of a diversified financial services business.

Headcount is concentrated in Finance and Administration (17,476; about 20% of the workforce), followed by Engineering (13,099; ~15%) and Sales and Support (12,111; ~14%). Business Management (11,813; ~14%) and Banking and Wealth Management (10,859; ~12%) also represent sizable portions of the staff. Operations (6,887; ~8%) supports day-to-day execution, while Information Technology (3,782; ~4%) and Marketing and Product (3,733; ~4%) round out core enabling functions. Risk, Safety, and Compliance accounts for 1,812 employees (~2%), with an additional 5,810 categorized as Other (~7%).

Bank of America’s largest single location is Charlotte, NC, with 11,622 employees (about 13% of headcount), followed by New York, NY, with 6,117 (~7%). Additional U.S. hubs include Dallas, TX (2,967), Chicago, IL (1,904), Jacksonville, FL (1,887), Los Angeles, CA (1,822), Phoenix, AZ (1,420), Atlanta, GA (1,339), and Plano, TX (1,021). A broad set of additional sites is captured under Other (57,283; roughly two-thirds of the workforce), indicating a widely distributed footprint beyond the largest hubs.