- GoTo is a leader in cloud communications and IT, focusing on AI-powered solutions for various sectors including automotive and healthcare.
- In 2025, GoTo reported a 77% reduction in net loss, with revenue climbing to Rp 18.32 trillion ($1.08 billion), driven by service fees and delivery services.
- GoTo has launched AI-powered tools for automotive dealerships and healthcare clinics, enhancing customer engagement and operational efficiency, with notable clients like Rick Hill Imports benefiting from their solutions.
- GoTo's ideal buyers are small to mid-sized businesses in the automotive and healthcare sectors, looking to streamline operations and improve customer interactions through integrated AI solutions.
Sales and Support is the largest team with 423 employees (about 37%), followed by Engineering with 263 (about 23%). Marketing and Product includes 171 employees (about 15%). Business Management has 67 employees (about 6%), Finance and Administration 51 (about 4.5%), and both Information Technology and Human Resources have 40 each (about 3.5% each). Operations (28), Program and Project Management (27), and Other (34) collectively represent roughly 8% of the workforce, rounding out the company’s core corporate and delivery functions.
GoTo’s workforce is widely distributed, with 806 employees (about 71%) categorized under Other locations not individually listed. Among named hubs, Boston is the largest with 135 employees (about 12%), followed by Bengaluru with 44 (about 4%), and Budapest with 31 (about 3%). Additional teams are in Salt Lake City (28), Santa Barbara (23), Provo (20), Montreal (20), New York (19), and Denver (18), reflecting a network of regional offices supporting a largely distributed employee base.
