ThredUp is an online resale marketplace that matches sellers of gently-used apparel with value-conscious shoppers. The company employs just over 350 people and has added new team members while also experiencing some departures in the most recent reporting period. Overall staffing levels remain steady as ThredUp continues to streamline its operations and invest in areas that support its technology platform and logistics network.
Operations is ThredUp’s largest function with about 78 employees, underscoring the importance of warehousing, fulfillment, and reverse logistics in a resale business model. Engineering follows with roughly 63 employees focused on maintaining the e-commerce platform, data infrastructure, and internal tooling. Marketing and Product teams collectively number around 51, while Business Management, which includes strategy and program management roles, accounts for 49 employees. Additional groups such as Human Resources (29), Finance & Administration (24), Sales & Support (22), Information Technology (21), and Quality (3) round out the organization. New hiring has been distributed across several of these functions, though overall growth was partially offset by employee attrition.
Headquarters operations are split between a corporate office in San Francisco and a network of distribution centers and satellite offices across the United States. San Francisco hosts approximately 70 employees, making it the largest single office location. Phoenix is the next most significant hub with about 43 team members, primarily supporting fulfillment activities. Smaller clusters are located in Dallas, Atlanta, Harrisburg, New York, Mechanicsburg, Chicago, and Los Angeles, each ranging from four to fifteen employees. The remaining 181 employees are spread across various other locations or work remotely, reflecting ThredUp’s flexible approach to talent placement.