Dialpad is a cloud-based business communications provider that employs roughly 1,100 people worldwide. Recent staffing data shows 192 new hires versus 94 departures, pointing to continued net growth as the company scales its AI-powered voice, video, and contact-center platform. The workforce is spread across multiple North American, South American, European, and Asia-Pacific hubs as well as a sizable remote cohort.
Sales and Support is the largest group at Dialpad with 444 team members, representing about two-fifths of total headcount and underscoring the company’s emphasis on customer acquisition and retention. Engineering follows with 299 employees, reflecting the resources dedicated to product development and platform reliability. Marketing & Product (107 employees) and Business Management (82 employees) form the next largest clusters, while Finance & Administration, HR, IT, Program & Project Management, and Operations collectively make up a smaller but essential share. Overall, the mix shows a balance between customer-facing, technical, and corporate functions.
Dialpad operates with a hybrid footprint. The single biggest concentration (668 employees) is classified as “Other,” indicating a large remote or highly distributed contingent. Among defined sites, Austin hosts the largest office with 134 employees, followed by San Francisco with 97. Additional hubs include Vancouver (52), Buenos Aires (50), Bengaluru (33), Phoenix (27), Denver (27), London (16), and Toronto (8). This dispersed arrangement aligns with the company’s global customer base and flexible work policies.