- H&R Block, headquartered in Kansas City, Missouri, is transitioning from a seasonal tax preparation service to a year-round financial advisory platform, leveraging AI and technology to enhance customer experience.
- In 2026, H&R Block appointed Curtis Campbell as CEO, who is spearheading the company's shift towards AI-powered tools and year-round financial services, moving away from its traditional seasonal focus.
- The company has been recognized as the Best Overall Tax Service and for Best Use of AI by CNET in 2026, highlighting its commitment to combining advanced technology with professional tax expertise.
- H&R Block's ideal customers include independent workers and small business owners who need ongoing financial guidance, making it essential for sales teams to engage with them as they seek to navigate complex financial landscapes year-round.
H&R Block's workforce is organized into 19 departments, with a significant concentration in Finance, which employs 11,815 individuals. Operations follows with 3,877 employees, while the Executive department comprises 1,414 personnel. This distribution highlights a strong functional balance, with a notable emphasis on financial services, supported by operational and executive functions that facilitate the company's strategic objectives.
The company's workforce is distributed across 3,043 locations, with Kansas City, MO, housing the largest contingent at 2,020 employees. Other significant locations include Perth Amboy, NJ, with 465 employees, and Chicago, IL, with 254. The 'Other' category accounts for a substantial 9,580 employees, indicating a widespread geographic presence and a potential for remote or distributed work patterns across various regions.
