- Hi Marley provides an intelligent conversational platform tailored for the property and casualty (P&C) insurance industry, currently trusted by over 120 carriers, including four of the top ten.
- In the past year, Hi Marley appointed Jonathan Tushman as Chief AI Officer to enhance its integrated operating system and AI capabilities, and Scott Stephenson, former CEO of Verisk Analytics, joined its Board of Directors.
- The company has established partnerships with notable organizations, including Verisk, to streamline property claims communication and has received a 4.8/5 average rating per claim from customers.
- Hi Marley's ideal buyers are insurance carriers seeking to improve claims communication efficiency and customer satisfaction, as evidenced by a 35% reduction in calls and voicemails and a 3-day reduction in cycle time reported by users.
Engineering leads the organization with about 31 team members, representing just under a third of total headcount. Sales and Support (26 employees) and the combined Marketing and Product group (20 employees) form the next-largest cohorts, highlighting the company’s focus on both customer acquisition and client success. Business Management, Finance and Administration, and Program & Project Management together account for roughly 18% of staff, providing essential operational oversight. Smaller groups such as Consulting and Legal round out the structure, while an “Other” category of 12 employees captures highly specialized or cross-functional roles.
Hi Marley’s workforce is concentrated in Boston, Massachusetts, where approximately 70% of employees are based. An additional 20% work remotely from various U.S. cities captured under an “Other” designation, reflecting a flexible hiring approach. The remaining staff are dispersed in small clusters across Chicago, Los Angeles, Indianapolis, Brea, Tampa, Prescott, San Antonio, and Portland, Maine. This combination of a strong Boston hub with distributed team members supports both collaboration and regional customer coverage.
