Company Insights
Published on
August 27, 2025
Total Employees
811
7.2% from last year
110
New Hires (YTD)
101
5% of total workforce
Departments
17
650 in Engineering
Locations
19
5,012 in New York, NY
Talkdesk is a cloud contact-center platform that supports companies in delivering customer service over voice and digital channels. The organization employs roughly 811 people and has recorded 101 recent hires compared with 110 departures, indicating a fairly stable workforce size. Core functions such as Sales & Support and Engineering account for a large share of the employee base, reflecting the company’s focus on both product development and customer enablement.
Sales & Support is the largest team at Talkdesk with about 300 employees, underscoring the emphasis placed on customer engagement and technical assistance. Engineering follows with approximately 234 team members who design and maintain the platform’s software infrastructure. Other notable groups include Marketing & Product (73 employees), Business Management (51), and Finance & Administration (41). Smaller yet essential departments—Human Resources, Information Technology, Operations, and Consulting—collectively represent just over 90 staff members, while an additional 27 employees are classified under Other functions.
Sales and Support
300
Engineering
234
Marketing and Product
73
Business Management
51
Finance and Administration
41
Human Resources
34
Information Technology
25
Operations
15
Consulting
11
Other
27
Talkdesk maintains a geographically diverse workforce. Around 563 employees work remotely or in locations classified as Other, illustrating the company’s distributed-first approach. Portugal hosts several hubs, with Lisbon employing 83 people, Porto 23, and Coimbra 22. In North America, San Francisco leads with 40 employees, followed by New York City (21), Raleigh (13), San Diego (13), and Chicago (11). The company also has a growing presence in Bengaluru, India, where 22 team members are based.
Lisbon, Portugal
83
Porto, Portugal
23
Coimbra, Portugal
22
Bengaluru, India
22
San Francisco, CA
40
New York, NY
21
Raleigh, NC
13
San Diego, CA
13
Chicago, IL
11
Other
563
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