Talkdesk, a cloud contact-center platform, employs roughly 811 people worldwide. Over the most recent hiring period the company added about 105 team members while 119 departed, suggesting a net contraction but continued recruiting in priority roles. This balanced movement indicates active workforce optimisation as Talkdesk scales its customer-experience technology for enterprises in multiple regions.
Sales and Support is the largest function at Talkdesk with 300 employees, accounting for just over one-third of total headcount. Engineering follows at 234 employees, underscoring the company’s emphasis on product development and platform reliability. Marketing and Product (73), Business Management (51), and Finance & Administration (41) form the mid-sized cohorts that drive go-to-market execution and corporate operations. Smaller yet essential groups include Human Resources (34), Information Technology (25), Operations (15), Consulting (11), and a miscellaneous “Other” segment (27). Overall, the distribution shows a customer-facing orientation complemented by a sizable technical backbone.
Talkdesk maintains a distributed footprint. While 570 employees are classified under “Other” locations—indicating a large remote or regionally dispersed population—the company retains physical hubs in several cities. Lisbon hosts the largest identifiable office with 69 employees, supporting the firm’s roots in Portugal. U.S. presence is led by San Francisco (40) and supplemented by New York (21), Salt Lake City (20), Chicago (11), and San Diego (13). Additional Portuguese offices in Porto (23) and Coimbra (22) strengthen its European base, and a 22-person team in Bengaluru extends technical capacity into India. This mix of hubs and remote staff highlights Talkdesk’s flexible, global talent model.