ACI Worldwide is a global payments software provider with roughly 2,300 employees distributed across North America, EMEA, and APAC. Recent staffing data shows 72 new hires versus 83 departures, resulting in a modest net decrease in total headcount. The workforce spans product development, sales, corporate administration, and customer-facing roles that support banks, merchants, and billers using ACI’s real-time payments technology.
Engineering is the company’s largest function, employing about 851 people—nearly two-fifths of the overall staff—highlighting ACI Worldwide’s focus on product development and platform reliability. Sales and Support collectively account for 284 employees, while Business Management and Finance & Administration each contribute another 235 employees, underscoring the need for strong commercial and governance capabilities in the payments sector. Marketing & Product (165 employees) and Information Technology (148 employees) round out the major technical and go-to-market groups. Smaller teams in Operations, Program & Project Management, Human Resources, and other specialized areas collectively support day-to-day execution and strategic initiatives.
The company maintains a widely distributed footprint. Its largest single concentration is in the undefined “Other” category with roughly 1,629 employees working remotely or in smaller regional offices. Omaha, Nebraska—ACI’s long-standing operational hub—houses about 314 employees, making it the most significant named site. Additional technology and service centers are located in Atlanta, Georgia (91 employees) and across several Indian cities, including Pune (67), Bengaluru (57), and Mumbai (17). Smaller teams operate in Cape Town, South Africa (35), Ireland (24), New York City (41), and Auburn, Alabama (21), reflecting a blend of on-shore and off-shore talent aligned to customer demand and regional expertise.