How Many People Work at Twilio? Headcount and Employee Trends

Twilio, a cloud communications platform company, employs about 4,923 people across its global operations. Headcount remains steady, with 302 new hires nearly offsetting 306 departures, underscoring disciplined talent management. The organization’s structure shows a concentration of technical talent while supporting functions scale to match product demand.

Engineering is Twilio’s largest group at 2,219 employees, accounting for roughly 45 % of total staff and reflecting the company’s product-driven strategy. Sales and Support follow with 849 employees, enabling customer acquisition and service at scale. Marketing and Product teams total 528 employees, while Finance and Administration comprise 306 people who support fiscal and operational rigor. Additional departments such as Business Management (292), Operations (181), Human Resources (177), Information Technology (172), and Risk, Safety & Compliance (69) round out a balanced organizational mix, alongside 130 employees classified in Other roles.

Twilio’s workforce is widely distributed, with 3,189 employees working remotely or in smaller regional offices classified as Other. The largest single office is San Francisco, hosting 515 employees, followed by Denver (255), Bengaluru (238), Seattle (179), and New York (145). International hubs include Bogotá (143), Dublin (111), Singapore (79), and London (69), illustrating the company’s presence across North America, Asia-Pacific, Europe, and Latin America.