Company Insights
Published on
June 5, 2025

How Many People Work at Twilio? Headcount and Employee Trends

Total Employees
4900
7.2% from last year
432
New Hires (YTD)
369
5% of total workforce
Departments
19
650 in Engineering
Locations
21
5,012 in New York, NY

Twilio is a cloud communications platform provider that employs roughly 4,900 people worldwide. Recent staffing data shows 369 new hires alongside 432 departures, underscoring active workforce realignment as the company scales its messaging, voice, and customer-engagement products. The organization spans engineering, customer support, go-to-market, and corporate functions that support a global roster of enterprise and developer customers.

Twilio Headcount Breakdown by Department

Engineering is Twilio’s largest team with about 2,211 employees and accounts for close to half of the total workforce, reflecting the company’s emphasis on software development and platform reliability. Sales and Support make up the next largest cohort at 843 professionals who focus on customer acquisition and technical assistance. Marketing and Product (526) work closely to refine positioning and roadmap, while 306 employees in Finance and Administration oversee internal controls and resource planning. Additional groups such as Business Management (290), Operations (180), Human Resources (176), Information Technology (171), and Risk, Safety & Compliance (68) round out the organization, supported by 129 staff classified under Other functions.

Engineering
2211
Sales and Support
843
Marketing and Product
526
Finance and Administration
306
Business Management
290
Operations
180
Human Resources
176
Information Technology
171
Risk, Safety, Compliance
68
Other
129

Twilio Employees by Location

Twilio’s head office presence in San Francisco accounts for 512 employees, but the company maintains a highly distributed footprint. Key technology hubs include Denver (255) and Seattle (179) in the United States, along with an engineering center in Bengaluru, India that houses 237 employees. Latin America is represented by 101 team members in Bogotá, while New York supports 144 staff focused largely on go-to-market roles. Additional regional offices in Singapore (79), Dublin (109), and Atlanta (119) contribute to customer support, sales, and operational coverage. Another 297 employees work in various remote or satellite locations classified as Other, highlighting the company’s flexible approach to talent placement.

San Francisco, CA
512
Bengaluru, India
237
Denver, CO
255
Seattle, WA
179
Bogota, Colombia
101
New York, NY
144
Singapore, Singapore
79
Dublin, Ireland
109
Atlanta, GA
119
Other
297
Get more information on people and companies with Unify

Unify is an all-in-one platform for intent data, enrichment, prospecting, and account research. Learn more about Twilio and other companies with our data sources and AI agents.

Get started with Unify