- Zomato, now under the parent company Eternal Ltd, operates as a leading food delivery and quick commerce platform in India, holding a 55-58% market share in food delivery and over 50% in quick commerce through its Blinkit service.
- In Q3 FY26, Eternal reported a 202% year-on-year revenue increase to ₹16,315 crore and a 73% profit jump to ₹102 crore, while also announcing leadership changes with Albinder Dhindsa taking over as CEO from Deepinder Goyal.
- Zomato has enhanced its customer engagement through initiatives like the 'Gold' membership program, which has contributed to a projected 24% increase in order volume and 20% rise in monthly users.
- Ideal buyers for Zomato include restaurants and retailers looking to expand their delivery capabilities, as Zomato addresses pain points related to logistics and customer reach in the highly competitive food tech landscape.
Sales and Support is the largest group, accounting for about 580 employees who manage restaurant relations and customer inquiries. Business Management (nearly 400 staff) and Engineering (over 220) follow, indicating a dual focus on commercial strategy and product development. Operations and Marketing & Product teams together approach 420 employees, reflecting the company’s attention to last-mile logistics and brand engagement. Finance & Administration, Program & Project Management, Human Resources, Information Technology, and a small ‘Other’ category provide essential governance, planning, and infrastructure support.
Zomato’s talent footprint spans India’s major metros. The National Capital Region leads, with Gurugram and Delhi contributing more than 640 employees combined. Bengaluru and Mumbai collectively add over 230 staff, serving as important technology and business hubs. Mid-sized offices in Hyderabad, Pune, Kolkata, Chennai, and Lucknow host regional operations teams, while roughly 730 employees work from other cities or remote locations to stay close to restaurant partners and diners nationwide.
