Company Insights
Published on
April 22, 2026

How Many People Work at Citizens Financial Group? Headcount and Employee Trends

Total Employees
17290
7.2% from last year
0
New Hires (YTD)
0
5% of total workforce
Departments
4
650 in Engineering
Locations
2
5,012 in New York, NY
  • Citizens Financial Group (CFG), headquartered in Providence, Rhode Island, operates as a commercial bank providing a wide range of financial services, including wealth management and private banking, with a strong market position reflected in its recent record earnings and profitability metrics.
  • In Q1 2026, CFG reported a net income of $517 million, a 39% increase year-over-year, and announced a $225 million share buyback plan, demonstrating confidence in its financial health and strategic investments in its 'Reimagine the Bank' program.
  • The bank's wealth management division has seen significant growth, with wealth fees increasing by 23% year-over-year, and its Private Bank segment reported deposits of $16.6 billion and loans of $7.7 billion, indicating strong customer engagement and service demand.
  • CFG's ideal buyers are mid to large-sized businesses and affluent individuals seeking comprehensive banking solutions; the bank addresses pain points related to financial management and investment growth, making it a key player for B2B sales teams targeting financial service partnerships.

Citizens Financial Group Headcount Breakdown by Department

Citizens Financial Group operates with a streamlined departmental structure comprising four main divisions. The largest department is Operations, which employs two individuals, followed by Information Technology, Executive, and Finance, each with a headcount of one. This configuration indicates a focused operational model, with a significant emphasis on core functions necessary for banking services. The balanced representation across departments suggests a strategic alignment with the company's objectives.

Operations
2
Information Technology
1
Executive
1
Finance
1

Citizens Financial Group Employees by Location

The company's workforce is concentrated in two primary locations, Providence, RI, and Carthage, TN, each contributing one employee. Additionally, three employees are categorized under 'Other,' indicating a potential for remote or distributed roles. This distribution highlights a limited geographic concentration, which may enhance operational flexibility while maintaining essential functions in key locations.

Providence, RI
1
Carthage, TN
1
Other
3
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