- Mia Labs is an AI-powered conversational platform specifically designed for automotive dealerships, aiming to streamline customer communications and increase revenue by replacing traditional tools with a unified system.
- In January 2026, Mia Labs raised a $20 million Series A funding round, bringing its total capital raised to $29 million, which will be used to accelerate product development and expand its team.
- The platform is currently deployed across over 350 franchise dealerships nationwide, generating more than $45 million in revenue and saving over 1.5 million human hours through AI-driven customer interactions.
- Mia Labs targets automotive dealerships as its ideal buyers, addressing their need for efficient customer communication solutions that convert interactions into revenue-generating appointments, making it a compelling option for sales teams to consider now.
Mia Labs comprises eight distinct departments, with Engineering being the largest at six employees, followed by Sales with three and Information Technology with two. This distribution reflects a strong emphasis on technical development and customer engagement, essential for a software development company. The presence of smaller departments such as Marketing, Operations, and Finance indicates a balanced functional mix, supporting core business activities while maintaining agility.
The company operates across six locations, with the highest concentration in Austin, TX, housing four employees, followed by Santa Monica, CA, with three, and Dallas, TX, with two. The remaining locations, including Grand Prairie, TX, Westerville, OH, and Cedar Park, TX, contribute to a diverse geographic footprint. The 'Other' category, accounting for five employees, suggests a distributed workforce model, enhancing flexibility and access to talent across various regions.
