- Papa is a national leader in in-home support services, focusing on companion care and member engagement for health plans, recently launching Papa Plus to enhance care management outcomes.
- In March 2026, Papa introduced Papa Plus, a new model that integrates companion care with quality programs, aiming to improve member engagement and health outcomes.
- The company has established partnerships with various health plans, leveraging its network of vetted Papa Pals to address the needs of socially isolated members and enhance their well-being.
- Papa's ideal buyers are health plans seeking to improve member engagement and adherence to treatment plans, addressing the challenges of reaching complex and isolated populations effectively.
Business Management is Papa’s largest function at 63 employees, representing about one quarter of total headcount. Engineering follows with 38 employees, underscoring the importance of product development and platform reliability. Sales and Support (31) and Marketing and Product (24) collectively drive market adoption and member engagement, while Healthcare specialists (21) guide clinical alignment. Smaller groups in Finance and Administration (17), Operations (13), Information Technology (8), Human Resources (8) and an “Other” category (15) round out the organization, showing a balanced mix of corporate and service-oriented roles.
Papa’s team is widely distributed, with 157 employees working remotely or in dispersed areas classified as “Other.” Miami remains the primary physical hub at 38 employees, reflecting the company’s roots in South Florida. Additional clusters are found in New York (12) and San Francisco (8), complemented by smaller contingents in Chicago, Atlanta, Kansas City, Dallas, Austin and Los Angeles. This geographic spread enables the company to tap diverse talent pools while staying close to key health-plan and employer clients across the country.