Company Insights
Published on
July 11, 2025

How Many People Work at Papa? Headcount and Employee Trends

Total Employees
238
7.2% from last year
48
New Hires (YTD)
4
5% of total workforce
Departments
15
650 in Engineering
Locations
18
5,012 in New York, NY

Papa operates a tech-enabled care platform that connects older adults and families with vetted companions known as Papa Pals. The company maintains a workforce of roughly 238 people and reports 4 recent additions alongside 48 departures, indicating measured adjustments to its staffing levels. Headquartered in Miami with team members across the United States, Papa supports health plans and employers seeking to address social determinants of health through non-clinical support.

Papa Headcount Breakdown by Department

Business Management is Papa’s largest function at 63 employees, representing about one quarter of total headcount. Engineering follows with 38 employees, underscoring the importance of product development and platform reliability. Sales and Support (31) and Marketing and Product (24) collectively drive market adoption and member engagement, while Healthcare specialists (21) guide clinical alignment. Smaller groups in Finance and Administration (17), Operations (13), Information Technology (8), Human Resources (8) and an “Other” category (15) round out the organization, showing a balanced mix of corporate and service-oriented roles.

Business Management
63
Engineering
38
Sales and Support
31
Marketing and Product
24
Healthcare
21
Finance and Administration
17
Operations
13
Information Technology
8
Human Resources
8
Other
15

Papa Employees by Location

Papa’s team is widely distributed, with 157 employees working remotely or in dispersed areas classified as “Other.” Miami remains the primary physical hub at 38 employees, reflecting the company’s roots in South Florida. Additional clusters are found in New York (12) and San Francisco (8), complemented by smaller contingents in Chicago, Atlanta, Kansas City, Dallas, Austin and Los Angeles. This geographic spread enables the company to tap diverse talent pools while staying close to key health-plan and employer clients across the country.

Miami, FL
38
New York, NY
12
San Francisco, CA
8
Chicago, IL
5
Atlanta, GA
5
Kansas City, MO
4
Dallas, TX
3
Austin, TX
3
Los Angeles, CA
3
Other
157
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