ServiceTitan builds cloud software for residential and commercial service contractors and employs about 2,218 people worldwide. Recent hiring activity added roughly 13% to the workforce while departures have remained modest, keeping overall growth steady. The company’s balanced approach to expansion supports ongoing product development and customer success initiatives.
Sales and Support is the largest function with 701 team members—about one-third of total headcount—underscoring ServiceTitan’s emphasis on customer engagement. Engineering follows closely at 599 employees, reflecting a significant investment in platform innovation. Marketing & Product (323) and Finance & Administration (135) provide additional scale, while Business Management, Human Resources, IT, Program & Project Management, Operations, and an "Other" category round out the organization. Together, these groups create a diversified talent mix that supports both technical excellence and frontline customer service.
More than half of ServiceTitan’s staff (1,235) work remotely or in dispersed locations classified as "Other," highlighting a flexible employment model. Los Angeles hosts the largest single office with 481 employees, serving as a central hub for corporate and product teams. Additional concentrations appear in Yerevan, Armenia (128), Atlanta (94), and several other U.S. cities including San Diego, San Francisco, Dallas, Chicago, Denver, and Austin. This distributed footprint enables the company to tap into varied talent pools while maintaining proximity to key customer regions.