- Toast (NYSE: TOST) is a digital technology platform built for hospitality, focusing on providing all-in-one solutions for restaurants, with a market position that includes over 164,000 locations as of Q4 2025.
- In April 2026, Toast launched its Drive-Thru platform, integrating hardware, software, and AI voice ordering to enhance operations for quick-service restaurants, amidst a backdrop of strong FY2025 results with a 33% growth in recurring gross profit.
- Key customers include major restaurant chains like Applebee's and Papa Murphy's, with partnerships aimed at modernizing their operations through flexible service models and AI-driven solutions.
- Toast's ideal buyer is enterprise-level quick-service restaurants looking to optimize labor efficiency and order accuracy, making this an opportune time for sales teams to engage as the company expands into new markets and technologies.
Toast's workforce is organized into 18 departments, with a notable concentration in Sales, which employs 1,002 individuals, followed by Operations with 522 and Engineering with 455. This distribution indicates a strong emphasis on revenue generation and operational efficiency, complemented by significant support from technical and community services. The presence of 1,086 employees in the 'Other' category suggests a diverse range of functions that support the company's overall mission.
The company's workforce is primarily concentrated in Boston, MA, with 662 employees, followed by Omaha, NE, and New York, NY, with 97 and 94 employees, respectively. The large 'Other' category, comprising 2,116 employees, indicates a distributed workforce across various locations, enhancing flexibility and reach. This geographic distribution reflects a strategic approach to talent acquisition, with a strong base in key urban centers.
