- Yelp Inc. is a leading local business discovery and recommendation platform, with a record net revenue of $1.46 billion in 2025, reflecting its strong market position in the Internet services sector.
- In April 2026, Yelp launched the Yelp Assistant, an AI-powered chatbot integrated across the platform, along with over 35 new features aimed at enhancing user engagement and streamlining local business interactions.
- Yelp has expanded its booking capabilities through partnerships with Vagaro, Zocdoc, and Calendly, enabling seamless appointment scheduling for consumers and service professionals.
- Yelp's ideal buyer includes local businesses seeking to enhance customer engagement and streamline operations, as the new AI tools address pain points in customer discovery and booking processes, making it a critical time for sales teams to engage with these businesses.
Sales and Support is Yelp’s largest function, accounting for about 2,328 employees, or just over half of total headcount. Engineering follows with 655 team members (nearly 15 %), highlighting the importance of product and platform development. Business Management (531) and Marketing & Product (431) together represent approximately 22 % of the workforce, supporting strategy, partnerships, and go-to-market programs. Smaller yet essential groups such as Finance & Administration (146), Human Resources (116), Operations (101), Information Technology (56), and Legal (17) round out the organization, ensuring governance and internal enablement.
Yelp maintains a widely distributed workforce: 2,618 employees are based outside its primary office hubs, illustrating a substantial remote or regional presence. The largest physical office is in San Francisco with 519 employees, followed by New York (372), Phoenix (337), and Chicago (272). Additional concentrations are found in Los Angeles (160) and smaller teams in Toronto, London, Austin, and Denver. This mix of hub offices and remote talent supports coverage across North America and key international markets while providing flexibility in staffing and operations.