Zenoti is a vertical SaaS company that provides cloud-based management software for salons, spas, med-spas, and fitness businesses. The organization employs just over 400 people worldwide and recorded a net increase in staff after onboarding 68 new hires and seeing 54 departures. While the overall growth is modest, the figures suggest a steady scaling approach that aligns headcount with product development and customer support needs. Hiring activity indicates continued investment in talent even with normal levels of employee turnover.
Sales & Support is the largest function at Zenoti, accounting for roughly 29% of the workforce with 117 employees, a reflection of the company’s customer-centric operating model. Engineering follows at 85 team members (about 21%), underscoring an ongoing focus on product innovation for its cloud platform. Marketing & Product hosts 71 employees (~18%), while Business Management (40 employees) and Finance & Administration (21 employees) round out the core business operations. Smaller but essential groups—including Program & Project Management, Human Resources, Information Technology, and Operations—collectively make up the remaining headcount. The balance across commercial, technical, and operational roles suggests a well-rounded structure aimed at supporting both growth and customer success.
Zenoti’s talent footprint is global but weighted toward India and the United States. Hyderabad serves as the primary hub with just over 160 employees—around 40% of total headcount—leveraging the region’s deep pool of engineering and customer support talent. An additional 156 team members work remotely or in smaller satellite locations classified as “Other,” illustrating a flexible approach to distributed work. Seattle is the largest U.S. office with 46 employees and functions as a secondary headquarters. Bengaluru contributes 20 employees, reinforcing Zenoti’s presence in India’s tech ecosystem, while micro-sites in Vancouver, Austin, Dallas-Fort Worth, Brisbane, Surrey, and Kolkata collectively house fewer than 20 staff. This mix enables the company to tap into diverse talent markets while remaining close to key customers in North America and APAC.