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Executives/CSG Systems International CEO
Brian A. Shepherd, CEO of CSG Systems International

Who is the CEO of CSG Systems International in 2026?

Brian A. Shepherd is the Chief Executive Officer and President of CSG Systems International. Brian has held the CEO seat since 2021, and was previously President - Customer Strategy & Technology Solutions at TeleTech.

Updated September 24, 2026
Research Brian in Unify
Time in seat
5 years
CEO since 2021
Years at company
10 years
Joined CSG February 2016
Career span
36 years
First recorded role June 1990
Summary
  • Brian A. Shepherd rose through CSG Systems International: EVP & President - Broadband, Cable & Satellite at CSG from February 2016, then EVP & Group President at CSG from July 2017, before taking the CEO seat in 2021.
  • Brian A. Shepherd was Group President at Amdocs from January 2010 to January 2013.
  • Brian A. Shepherd sat on the board of UXP Systems from August 2011 to April 2018.

Current company

CSG Systems International

CSG Systems International is a corporation in Greenwood Village, Colorado.

Software DevelopmentHeadquartered in MeridianFounded 1994Private company

Source: Wikidata

Career and education

Brian A. Shepherd joined CSG in February 2016 and has been CEO since 2021. Before CSG Systems International, Brian was President - Customer Strategy & Technology Solutions at TeleTech from January 2013 until February 2015.

Career

  1. CSG2016 to present
    • President, CEO and Board MemberJanuary 2021 to present
    • EVP & Group PresidentJuly 2017 to January 2021
    • EVP & President - Broadband, Cable & SatelliteFebruary 2016 to July 2017
  2. UXP Systems2011 to 2018
    • Member Board Of Directors
  3. TeleTech2013 to 2015
    • President - Customer Strategy & Technology Solutions
  4. Amdocs2005 to 2013
    • Group PresidentJanuary 2010 to January 2013
    • President - Amdocs InteractiveSeptember 2008 to February 2010
    • Division President - N. American Communications & CableAugust 2006 to September 2008
    • Business Unit President - Broadband, Cable & SatelliteJuly 2005 to August 2006
  5. DST Innovis2002 to 2005
    • Senior Vice President - Sales and Customer Operations
  6. McKinsey & Company1996 to 1999
    • Strategy Consulting Engagement Manager
  7. Eli Lilly and Company1990 to 1994
    • Manufacturing Lead

Sources: LinkedIn profile

Education

Harvard Business SchoolWabash CollegeSource

Decision makers by function

60+ decision makers at CSG Systems International in Unify, vice president level and above. Choose a function to see who leads it.

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Top decision makers at CSG Systems International

Vice president level and above, most senior first
Yogen PatelSVP Products & Technology, CSG Customer Experience · USA@csgi.com
Chad DunavantChief Strategy and Product Officer · USA@csgi.com
Stefanie McAnallyChief Revenue Officer, Payments · USA@csgi.com
Burce AndersonVice President of Procurement · USA@csgi.com
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Frequently asked questions

Who is the CEO of CSG Systems International?

Brian A. Shepherd is the Chief Executive Officer and President of CSG Systems International. Brian has held the CEO seat since 2021, and was previously President - Customer Strategy & Technology Solutions at TeleTech.

When did Brian A. Shepherd become CEO of CSG Systems International?

Brian A. Shepherd has been CEO of CSG Systems International since 2021, according to LinkedIn profile.

What did Brian A. Shepherd do before CSG Systems International?

Brian A. Shepherd was President - Customer Strategy & Technology Solutions at TeleTech from January 2013 until February 2015, according to LinkedIn profile.

How long has Brian A. Shepherd been CEO of CSG Systems International?

Brian A. Shepherd has been CEO of CSG Systems International for 5 years, since 2021.

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Methodology

The seat holder is identified in Unify's professional profile dataset, then confirmed against the company's published leadership page, its SEC filings, and Wikipedia before publication. Career and education rows carry the public document they were taken from. Leadership team membership follows the company's own leadership page; in-seat dates come from filings where available and otherwise from the profile record. Company figures are read from the Unify headcount page for the same company and are profile coverage measures, never company-reported workforce totals. The employee preview lists vice president and senior vice president level profiles by department. No personal contact details are published.

Identity confirmed against Wikipedia, CSG Systems International. Last verified: September 24, 2026.