Executives/Dialpad CEO
Craig Walker, CEO of Dialpad

Who is the CEO of Dialpad in 2026?

Craig Walker is the Chief Executive Officer and Founder of Dialpad. Craig has held the CEO seat since 2011, and was previously General Partner at Sterling Trading Company W.L.L.

Updated September 24, 2026
Time in seat
15 years
CEO since 2011
Years at company
24 years
Joined Dialpad Communications Inc November 2001
Career span
31 years
First recorded role August 1995
Summary
  • Craig Walker founded Dialpad in November 2010 and has been CEO since 2011.
  • Craig Walker was Entrepreneur in Residence at Google from September 2010 to January 2011.
  • Craig Walker holds a BA, Social Studies from University of California, Berkeley and an MBA, Finance from Georgetown University.

Current company

Dialpad

Dialpad is the AI platform for customer experience, providing real-time AI solutions since 2018. Dialpad’s all-in-one solution understands your business and acts on your behalf, getting smarter with each interaction.

Software DevelopmentHeadquartered in San RamonFounded 2011Private company

Source: Dialpad on LinkedIn
View Dialpad headcount

Career and education

Craig Walker joined Dialpad Communications Inc in November 2001 and has been CEO since 2011. Before Dialpad, Craig was General Partner at Sterling Trading Company W.L.L. from January 1999 until November 2001.

Career

  1. Dialpad Communications Inc2001 to 2005
    • CEO
  2. Dialpad2010, end not stated
    • Founder & CEO
  3. Google2007 to 2011
    • Entrepreneur in ResidenceSeptember 2010 to January 2011
    • Group Product Manager: Google Voice, Google Talk, Google Talk VideoJuly 2007 to September 2010
    • Founder, Sr. Product Manager - Google VoiceJuly 2007 to October 2008
  4. GrandCentral Communications, Inc.2005 to 2007
    • Co-Founder & CEO
  5. Yahoo2005
    • Founder and Sr. Director - Yahoo! Voice
  6. Sterling Trading Company W.L.L.1999 to 2001
    • General Partner
  7. TeleSoft.AI1998 to 1999
    • General Counsel
  8. Brobeck, Phleger & Harrison1995 to 1998
    • Attorney

Sources: LinkedIn profile

Education

University of California, Berkeley, BA, Social StudiesGeorgetown University, MBA, FinanceUniversity of California, Berkeley - School of Law, JD, LawSource

Decision makers by function

40+ decision makers at Dialpad in Unify, vice president level and above. Choose a function to see who leads it.

Decision maker preview

Top decision makers at Dialpad

Vice president level and above, most senior first
Jim McGarrySVP, Global Channel Sales · USA@dialpad.com
Andrew FlynnSVP Marketing and Vertical Solutions · USA@dialpad.com
Atit ShahChief Security Officer · USA@dialpad.com
Sara Jew-LimVP, Product Management · USA@dialpad.com
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Leadership team at Dialpad

Craig Walker leads a leadership team of 10 published executives.

Most senior 5 of 10

NameTitleIn seat since
Craig WalkerChief Executive Officer - Founder2011
Brett ReedChief Financial OfficerNot stated
Jim BlumChief Operating OfficerNot stated
Joe FaberGeneral CounselNot stated
Brian PetersonChief Technology Officer - FounderNot stated

Sources: Dialpad leadership page

Frequently asked questions

Who is the CEO of Dialpad?

Craig Walker is the Chief Executive Officer and Founder of Dialpad. Craig has held the CEO seat since 2011, and was previously General Partner at Sterling Trading Company W.L.L.

When did Craig Walker become CEO of Dialpad?

Craig Walker has been CEO of Dialpad since 2011, according to LinkedIn profile.

What did Craig Walker do before Dialpad?

Craig Walker was General Partner at Sterling Trading Company W.L.L. from January 1999 until November 2001, according to LinkedIn profile.

How long has Craig Walker been CEO of Dialpad?

Craig Walker has been CEO of Dialpad for 15 years, since 2011.

Who else leads Dialpad?

Brett Reed (Chief Financial Officer), Jim Blum (Chief Operating Officer), Joe Faber (General Counsel), Brian Peterson (Chief Technology Officer - Founder), and 5 more. Source: Dialpad leadership page.

Reach Dialpad's decision makers

40+ leaders at vice president level and above, with verified work emails and phone numbers in Unify.

Methodology

The seat holder is identified in Unify's professional profile dataset, then confirmed against the company's published leadership page, its SEC filings, and Wikipedia before publication. Career and education rows carry the public document they were taken from. Leadership team membership follows the company's own leadership page; in-seat dates come from filings where available and otherwise from the profile record. Company figures are read from the Unify headcount page for the same company and are profile coverage measures, never company-reported workforce totals. The employee preview lists vice president and senior vice president level profiles by department. No personal contact details are published.

Identity confirmed against Dialpad on LinkedIn. Last verified: September 24, 2026.