Executives/Gainsight CEO
Chuck Ganapathi, CEO of Gainsight

Who is the CEO of Gainsight in 2026?

Chuck Ganapathi is the Chief Executive Officer of Gainsight. Chuck has held the CEO seat since August 2025, and was previously Founder & CEO at Tact.ai.

Updated September 24, 2026
Time in seat
1 year
CEO since August 2025
Years at company
2 years
Joined Gainsight March 2024
Career span
31 years
First recorded role January 1995
Summary
  • Chuck Ganapathi rose through Gainsight: President & Chief Operating Officer from March 2024, before taking the CEO seat in August 2025.
  • Chuck Ganapathi was Entrepreneur-in-Residence at Accel from January 2011 to January 2012.
  • Chuck Ganapathi holds a BS, Mechanical Engineering from PSG College of Technology and an MS, Industrial Engineering from Purdue University, and studied at Rishi Valley School.

Current company

Gainsight

Gainsight is the retention engine behind the world’s most customer-centric companies. The Gainsight platform orchestrates the customer journey from onboarding to outcomes.

Software DevelopmentHeadquartered in San FranciscoPrivate company

Source: Gainsight on LinkedIn

Career and education

Chuck Ganapathi joined Gainsight in March 2024 and has been CEO since August 2025. Before Gainsight, Chuck was Founder & CEO at Tact.ai from January 2013 until December 2023.

Career

  1. Gainsight2024 to present
    • CEOSeptember 2025 to present
    • President & Chief Operating OfficerMarch 2024 to August 2025
  2. Tact.ai2013 to 2023
    • Founder & CEO
  3. Accel2011 to 2012
    • Entrepreneur-in-Residence
  4. Salesforce2006 to 2011
    • Senior Vice President & General Manager, Products
  5. Siebel Systems1999 to 2005
    • GM & Senior Director of Products
  6. EY1995 to 1997
    • Senior Consultant

Sources: LinkedIn profile

Education

PSG College of Technology, BS, Mechanical EngineeringPSG College of TechnologyPurdue University, MS, Industrial EngineeringPurdue UniversityRishi Valley SchoolStanford University Graduate School of Business, MBARishi Valley School, Middle & High SchoolStanford University Graduate School of BusinessStanford University, MS, Product Design / Systems EngineeringSource

Decision makers by function

40 decision makers at Gainsight in Unify, vice president level and above. Choose a function to see who leads it.

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Top decision makers at Gainsight

Vice president level and above, most senior first
Paul SheppardChief Financial Officer · USA@gainsight.com
Gil MichlinSenior Vice President Of Engineering · USA@gainsight.com
Prem ParameswaranChief Technology Officer · USA@gainsight.com
Holly OstrowChief Accounting Officer (CAO) · USA@gainsight.com
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Frequently asked questions

Who is the CEO of Gainsight?

Chuck Ganapathi is the Chief Executive Officer of Gainsight. Chuck has held the CEO seat since August 2025, and was previously Founder & CEO at Tact.ai.

When did Chuck Ganapathi become CEO of Gainsight?

Chuck Ganapathi has been CEO of Gainsight since August 2025, according to LinkedIn profile.

What did Chuck Ganapathi do before Gainsight?

Chuck Ganapathi was Founder & CEO at Tact.ai from January 2013 until December 2023, according to LinkedIn profile.

How long has Chuck Ganapathi been CEO of Gainsight?

Chuck Ganapathi has been CEO of Gainsight for 1 year, since August 2025.

Reach Gainsight's decision makers

40 leaders at vice president level and above, with verified work emails and phone numbers in Unify.

Methodology

The seat holder is identified in Unify's professional profile dataset, then confirmed against the company's published leadership page, its SEC filings, and Wikipedia before publication. Career and education rows carry the public document they were taken from. Leadership team membership follows the company's own leadership page; in-seat dates come from filings where available and otherwise from the profile record. Company figures are read from the Unify headcount page for the same company and are profile coverage measures, never company-reported workforce totals. The employee preview lists vice president and senior vice president level profiles by department. No personal contact details are published.

Identity confirmed against Gainsight on LinkedIn. Last verified: September 24, 2026.