Executives/Genesys CEO
Tony Bates, CEO of Genesys

Who is the CEO of Genesys in 2026?

Tony Bates is the Chief Executive Officer and Chairman of Genesys. Tony has held the CEO seat since May 2019, and was previously CEO, Growth at Social Capital.

Updated September 24, 2026
Time in seat
7 years
CEO since May 2019
Roles at company
2 roles
At Genesys since May 2019
Career span, dated roles
40 years
Earliest dated role June 1986
Summary
  • Before Genesys, Tony Bates was CEO, Growth at Social Capital from May 2017 to July 2018.
  • Tony Bates sits on the board of Okta.
  • Tony Bates was President at GoPro from June 2014 to December 2016.

Current company

Genesys

Genesys is a customer experience company.

software industryHeadquartered in Menlo ParkFounded 1990Private company

Source: Wikipedia

Career and education

Tony Bates has been CEO of Genesys since May 2019. Before Genesys, Tony was CEO, Growth at Social Capital from May 2017 until July 2018.

Career

  1. Genesys2019 to present
    • Chairman and CEOMay 2019 to present
    • Board MemberCurrent
  2. Okta2024 to present
    • Board Member
  3. VMware2016 to 2023
    • Board Member
  4. eBay2015 to 2022
    • Board Member
  5. Social Capital2017 to 2018
    • CEO, Growth
  6. GoPro2014 to 2016
    • President
  7. SiriusXM2013 to 2016
    • Board Member
  8. Microsoft2011 to 2014
    • EVP
  9. Skype2010 to 2011
    • CEO
  10. Cisco1996 to 2010
    • SVP, General Manager
  11. MCI Telecommunications Corporation1994 to 1996
    • Backbone Engineering Manager
  12. RIPE NCC1992 to 1994
    • Network Engineer
  13. University of London1986 to 1992
    • Network Engineer

Sources: LinkedIn profile

Education

University of LondonSource

Decision makers by function

170+ decision makers at Genesys in Unify, vice president level and above. Choose a function to see who leads it.

Decision maker preview

Top decision makers at Genesys

Vice president level and above, most senior first
Andy SchulemanChief Accounting Officer (CAO) · USA@genesys.com
Veronica ServantezSVP, Product Marketing · USA@genesys.com
Peter GrafSVP Strategy · USA@genesys.com
Brad JamesSVP Finance · USA@genesys.com
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Leadership team at Genesys

Tony Bates leads a leadership team of 11 published executives.

Most senior 5 of 11

NameTitleIn seat since
Tony BatesChairman and CEOMay 2019
Guillaume LardeuxHead of Transformation & Office of the CEONot stated
Brian SwartzChief Financial OfficerNot stated
Allen ChiuChief Legal OfficerNot stated
Larry ShurtzChief Sales OfficerNot stated

Sources: Genesys leadership page

Frequently asked questions

Who is the CEO of Genesys?

Tony Bates is the Chief Executive Officer and Chairman of Genesys. Tony has held the CEO seat since May 2019, and was previously CEO, Growth at Social Capital.

When did Tony Bates become CEO of Genesys?

Tony Bates has been CEO of Genesys since May 2019, according to LinkedIn profile.

What did Tony Bates do before Genesys?

Tony Bates was CEO, Growth at Social Capital from May 2017 until July 2018, according to LinkedIn profile.

How long has Tony Bates been CEO of Genesys?

Tony Bates has been CEO of Genesys for 7 years, since May 2019.

Who else leads Genesys?

Guillaume Lardeux (Head of Transformation & Office of the CEO), Brian Swartz (Chief Financial Officer), Allen Chiu (Chief Legal Officer), Larry Shurtz (Chief Sales Officer), and 6 more. Source: Genesys leadership page.

Reach Genesys' decision makers

170+ leaders at vice president level and above, with verified work emails and phone numbers in Unify.

Methodology

The seat holder is identified in Unify's professional profile dataset, then confirmed against the company's published leadership page, its SEC filings, and Wikipedia before publication. Career and education rows carry the public document they were taken from. Leadership team membership follows the company's own leadership page; in-seat dates come from filings where available and otherwise from the profile record. Company figures are read from the Unify headcount page for the same company and are profile coverage measures, never company-reported workforce totals. The employee preview lists vice president and senior vice president level profiles by department. No personal contact details are published.

Identity confirmed against Wikipedia, Genesys. Last verified: September 24, 2026.