Company Insights/Software Development/Gladly

Gladly Headcount Insights and Observed Profile Trends

Gladly has 243 observed employee profiles in the July 2026 headcount snapshot. This is a profile coverage measure, not a company-reported workforce total.

Updated September 10, 2026
Observed profiles
243
As of July 2026 · -3.6% since August 2025
New hires
26
Last 12 months
Founded
2014
Departments
16
30% in Information Technology
Countries represented
8
12.3% of profiles in San Francisco, California, USA
Summary
  • Observed professional profiles decreased by 3.6% from 252 in August 2025 to 243 in July 2026.
  • Information Technology is the largest classified department, with 53 of 179 profiles (29.6%).
  • San Francisco, California, USA is the most common reported profile location, representing 12.3% of the 179 profiles in the geography snapshot.
  • 26 observed hire events appear in the latest 12-month event window.

Gladly observed profiles over time

The overview and this chart use the same monthly profile series. These observed counts may differ from the company’s total workforce.

Observed professional profile trend

263253243Aug 25Jan 26Jul 26Jul 26243

Observed professional profiles decreased by 3.6% across the available monthly window, from 252 to 243 profiles.

Observed profiles by department

Current professional profiles rank classified departments by observed count.

Population: 179 profiles with a department classification from 179 current observed profiles. This population is separate from the monthly headcount series.

What the data says

Information Technology is the largest observed department at Gladly, with 53 professional profiles.

Team composition

Information Technology
30%
53
Sales
22%
39
Engineering
9%
17
Marketing
7%
13
Other
7%
13
Management
6%
10
Business Development
4%
7
Finance
3%
6
Accounting
3%
5
Product Management
3%
5
Customer Service
2%
3
Design
2%
3
Administrative
1%
2
Education
<1%
1
Human Resources
<1%
1
Manufacturing
<1%
1

Profiles by location

Locations reported on individual profiles show where observed profiles are based. These are profile locations, not a count of company offices.

What the data says

San Francisco, California, USA is the most common observed profile location for Gladly in this dataset.

Geographic distribution

San Francisco, California, USA
12.3%
California, USA
10.6%
Greater Los Angeles, California, USA
4.5%
Bogota, Capital District, COL
2.8%
Denver, Colorado, USA
2.2%

City or region available for 164 of 179 profiles (91.6%). Percentages use all observed profiles, including those without a known location. Profile data through 2026-08-25.

Profiles by seniority

The profile distribution shows the balance between leadership, management, and individual contributors.

Population: 179 profiles with a vendor seniority classification from 179 current observed profiles. This population is separate from the monthly headcount series. Ambiguous Owner, Partner, Executive, and unavailable labels are grouped as Unclassified.

Vendor-classified seniority mix

Senior29.1%
52
Manager22.9%
41
Entry level15.1%
27
Mid-Senior level11.2%
20
Unclassified8.9%
16
Director5.0%
9
Vice President (VP)3.9%
7
Associate2.2%
4
Chief X Officer (CxO)1.7%
3

Most common job titles

The most frequent titles in the available profile population show the roles with the greatest visible density.

Counts come from the current observed profile snapshot and are separate from the monthly headcount series.

Role concentration

Senior Software Engineer
23.1%
Staff Software Engineer
15.4%
Enterprise Account Executive
12.8%
Software Engineer
12.8%
Senior Data Scientist
7.7%
Strategic Account Manager
7.7%
AI Deployment Engineer
5.1%
Account Executive
5.1%
Business Development Representative
5.1%
Director of Accounting
5.1%

Frequently asked questions

How many professional profiles are observed for Gladly?

Gladly has 243 observed employee profiles in the July 2026 headcount snapshot. This coverage measure may differ from the company's total workforce.

How has Gladly's observed professional profile count changed?

Gladly's observed professional profile count decreased by 3.6% from August 2025 to July 2026, using the same monthly series shown above.

What is the largest department at Gladly?

Information Technology is the largest observed department at Gladly, with 53 professional profiles.

How is Gladly workforce data collected?

Observed profile trends use the latest available monthly professional profile snapshot. Company-reported workforce totals appear separately and only when supported by a primary company source or regulatory filing. Geography uses location information from individual profiles, aggregated separately from verified company headquarters. Data may lag internal company changes.

Methodology

The observed profile metric and trend chart use the same latest available monthly snapshot, with its observation month shown separately from the page update date. Company-reported workforce totals appear only when supported by a primary source and remain separate from profile counts. Geographic distributions use a separate current profile population and person location fields, never company headquarters. Country counts describe countries represented in those profiles, not offices. Location percentages include profiles without a known city or region in their denominator. Department, seniority, and title coverage may differ from the company workforce.

Last verified: September 10, 2026