Company Insights/Software Development/Intercom

Intercom Headcount Insights and Observed Profile Trends

Intercom has 1,436 observed employee profiles in the July 2026 headcount snapshot. This is a profile coverage measure, not a company-reported workforce total.

Updated September 10, 2026
Observed profiles
1,436
As of July 2026 · -1.8% since August 2025
New hires
120
Last 12 months
Founded
2011
Departments
28
22% in Other
Countries represented
78
8.1% of profiles in Dublin, County Dublin, IRL
Summary
  • Observed professional profiles decreased by 1.8% from 1,462 in August 2025 to 1,436 in July 2026.
  • Other is the largest classified department, with 174 of 775 profiles (22.5%).
  • Dublin, County Dublin, IRL is the most common reported profile location, representing 8.1% of the 775 profiles in the geography snapshot.
  • 120 observed hire events appear in the latest 12-month event window.

Intercom observed profiles over time

The overview and this chart use the same monthly profile series. These observed counts may differ from the company’s total workforce.

Observed professional profile trend

1,4741,4551,436Aug 25Jan 26Jul 26Jul 261,436

Observed professional profiles decreased by 1.8% across the available monthly window, from 1,462 to 1,436 profiles.

Observed profiles by department

Current professional profiles rank classified departments by observed count.

Population: 775 profiles with a department classification from 775 current observed profiles. This population is separate from the monthly headcount series.

What the data says

Other is the largest observed department at Intercom, with 174 professional profiles.

Team composition

Other
22%
174
Information Technology
20%
158
Sales
14%
109
Engineering
12%
91
Management
5%
35
Business Development
4%
30
Customer Service
3%
23
Human Resources
2%
19
Administrative
2%
18
Marketing
2%
16
Manufacturing
2%
15
Project Management
2%
14
Finance
2%
13
Education
1%
11
Design
1%
9
Accounting
<1%
7
Product Management
<1%
7
Art / Creative
<1%
5
Consulting
<1%
5
Legal
<1%
3
Purchasing
<1%
3
Analyst
<1%
2
Production
<1%
2
Writing / Editing
<1%
2
Health Care Provider
<1%
1
Research
<1%
1
Supply Chain
<1%
1
Training
<1%
1

Profiles by location

Locations reported on individual profiles show where observed profiles are based. These are profile locations, not a count of company offices.

What the data says

Dublin, County Dublin, IRL is the most common observed profile location for Intercom in this dataset.

Geographic distribution

Dublin, County Dublin, IRL
8.1%
London, England, GBR
5.2%
Chicago, Illinois, USA
3.5%
California, USA
2.8%
San Francisco, California, USA
2.7%

City or region available for 594 of 775 profiles (76.6%). Percentages use all observed profiles, including those without a known location. Profile data through 2026-08-25.

Profiles by seniority

The profile distribution shows the balance between leadership, management, and individual contributors.

Population: 775 profiles with a vendor seniority classification from 775 current observed profiles. This population is separate from the monthly headcount series. Ambiguous Owner, Partner, Executive, and unavailable labels are grouped as Unclassified.

Vendor-classified seniority mix

Entry level36.8%
285
Manager14.5%
112
Unclassified14.3%
111
Mid-Senior level14.2%
110
Senior11.1%
86
Director4.3%
33
Associate2.2%
17
Internship1.2%
9
Vice President (VP)1.0%
8
Chief X Officer (CxO)<1%
4

Most common job titles

The most frequent titles in the available profile population show the roles with the greatest visible density.

Counts come from the current observed profile snapshot and are separate from the monthly headcount series.

Role concentration

Product Engineer
21.9%
Security Officer
13.3%
Senior Product Engineer
12.4%
Technical Support Engineer
9.5%
Guardia de seguridad
7.6%
Owner
7.6%
Software Engineer
7.6%
Associate Technical Support Specialist
6.7%
Customer Success Manager
6.7%
Project Manager
6.7%

Frequently asked questions

How many professional profiles are observed for Intercom?

Intercom has 1,436 observed employee profiles in the July 2026 headcount snapshot. This coverage measure may differ from the company's total workforce.

How has Intercom's observed professional profile count changed?

Intercom's observed professional profile count decreased by 1.8% from August 2025 to July 2026, using the same monthly series shown above.

What is the largest department at Intercom?

Other is the largest observed department at Intercom, with 174 professional profiles.

How is Intercom workforce data collected?

Observed profile trends use the latest available monthly professional profile snapshot. Company-reported workforce totals appear separately and only when supported by a primary company source or regulatory filing. Geography uses location information from individual profiles, aggregated separately from verified company headquarters. Data may lag internal company changes.

Methodology

The observed profile metric and trend chart use the same latest available monthly snapshot, with its observation month shown separately from the page update date. Company-reported workforce totals appear only when supported by a primary source and remain separate from profile counts. Geographic distributions use a separate current profile population and person location fields, never company headquarters. Country counts describe countries represented in those profiles, not offices. Location percentages include profiles without a known city or region in their denominator. Department, seniority, and title coverage may differ from the company workforce.

Last verified: September 10, 2026