Company Insights/Software Development/Zendesk

Zendesk Headcount Insights and Observed Profile Trends

Zendesk has 7,957 observed employee profiles in the July 2026 headcount snapshot. This is a profile coverage measure, not a company-reported workforce total. Primary sources identify Zendesk's headquarters as San Francisco, California, United States.

Updated September 10, 2026
Observed profiles
7,957
As of July 2026 · +5.9% since August 2025
New hires
840
Last 12 months
Founded
2007
Departments
33
28% in Information Technology
Countries represented
68
4.9% of profiles in Austin, Texas, USA
Summary
  • Observed professional profiles increased by 5.9% from 7,513 in August 2025 to 7,957 in July 2026.
  • Information Technology is the largest classified department, with 1,607 of 5,809 profiles (27.7%).
  • Austin, Texas, USA is the most common reported profile location, representing 4.9% of the 5,809 profiles in the geography snapshot.
  • 840 observed hire events appear in the latest 12-month event window.

Zendesk observed profiles over time

The overview and this chart use the same monthly profile series. These observed counts may differ from the company’s total workforce.

Observed professional profile trend

7,9607,7377,513Aug 25Jan 26Jul 26Jul 267,957

Observed professional profiles increased by 5.9% across the available monthly window, from 7,513 to 7,957 profiles.

Observed profiles by department

Current professional profiles rank classified departments by observed count.

Population: 5,809 profiles with a department classification from 5,809 current observed profiles. This population is separate from the monthly headcount series.

What the data says

Information Technology is the largest observed department at Zendesk, with 1,607 professional profiles.

Team composition

Information Technology
28%
1,607
Sales
21%
1,214
Engineering
10%
608
Other
9%
522
Marketing
5%
262
Business Development
4%
235
Customer Service
4%
208
Management
3%
181
Product Management
3%
172
Human Resources
3%
165
Design
2%
94
Accounting
1%
82
Finance
1%
79
Project Management
<1%
55
Administrative
<1%
46
Consulting
<1%
43
Legal
<1%
37
Education
<1%
32
Writing / Editing
<1%
28
Manufacturing
<1%
24
Quality Assurance
<1%
18
Research
<1%
14
Art / Creative
<1%
13
Training
<1%
13
Analyst
<1%
12
Public Relations
<1%
11
Purchasing
<1%
9
Supply Chain
<1%
9
Advertising
<1%
5
Strategy / Planning
<1%
4
General Business
<1%
3
Health Care Provider
<1%
2
Production
<1%
2

Profiles by location

Locations reported on individual profiles show where observed profiles are based. These are profile locations, not a count of company offices.

What the data says

Austin, Texas, USA is the most common observed profile location for Zendesk in this dataset.

Geographic distribution

Austin, Texas, USA
4.9%
Melbourne, Vic, AUS
3.8%
San Francisco, California, USA
3.6%
Krakow, MP, POL
3.4%
Madison, Wisconsin, USA
3.0%

City or region available for 5,034 of 5,809 profiles (86.7%). Percentages use all observed profiles, including those without a known location. Profile data through 2026-08-25.

Profiles by seniority

The profile distribution shows the balance between leadership, management, and individual contributors.

Population: 5,809 profiles with a vendor seniority classification from 5,809 current observed profiles. This population is separate from the monthly headcount series. Ambiguous Owner, Partner, Executive, and unavailable labels are grouped as Unclassified.

Vendor-classified seniority mix

Senior31.9%
1,854
Manager23.6%
1,370
Entry level15.9%
926
Mid-Senior level12.9%
748
Unclassified7.9%
461
Director2.7%
159
Vice President (VP)2.1%
121
Associate1.9%
113
Internship<1%
39
Chief X Officer (CxO)<1%
18

Most common job titles

The most frequent titles in the available profile population show the roles with the greatest visible density.

Counts come from the current observed profile snapshot and are separate from the monthly headcount series.

Role concentration

Senior Software Engineer
26.6%
Staff Software Engineer
16.0%
Software Engineer
10.3%
Business Development Representative
7.8%
Account Executive
7.5%
Engineering Manager
7.0%
Enterprise Account Executive
7.0%
Technical Support Engineer
6.3%
Commercial Account Executive
6.0%
Customer Success Manager
5.7%

Frequently asked questions

How many professional profiles are observed for Zendesk?

Zendesk has 7,957 observed employee profiles in the July 2026 headcount snapshot. This coverage measure may differ from the company's total workforce.

Where is Zendesk headquartered?

Zendesk's corporate headquarters is in San Francisco, California, United States, based on the linked primary source.

How has Zendesk's observed professional profile count changed?

Zendesk's observed professional profile count increased by 5.9% from August 2025 to July 2026, using the same monthly series shown above.

What is the largest department at Zendesk?

Information Technology is the largest observed department at Zendesk, with 1,607 professional profiles.

How is Zendesk workforce data collected?

Observed profile trends use the latest available monthly professional profile snapshot. Company-reported workforce totals appear separately and only when supported by a primary company source or regulatory filing. Geography uses location information from individual profiles, aggregated separately from verified company headquarters. Data may lag internal company changes.

Methodology

The observed profile metric and trend chart use the same latest available monthly snapshot, with its observation month shown separately from the page update date. Company-reported workforce totals appear only when supported by a primary source and remain separate from profile counts. Geographic distributions use a separate current profile population and person location fields, never company headquarters. Country counts describe countries represented in those profiles, not offices. Location percentages include profiles without a known city or region in their denominator. Department, seniority, and title coverage may differ from the company workforce.

Last verified: September 10, 2026