8x8 is a cloud communications and contact-center platform that employs about 1,224 people worldwide. The company continues to balance hiring with employee departures, keeping overall headcount steady while investing in roles that support its voice, video, chat, and contact-center products. Recent staffing data show a nearly one-to-one ratio of new hires to attrition, suggesting the organization is focused on replacing key skills rather than expanding aggressively. This measured approach aligns with 8x8’s strategy of steady growth in a competitive unified-communications market.
Sales and Support represents the largest share of the workforce at roughly 434 employees, underscoring 8x8’s commercial focus and the service requirements of a global customer base. Engineering follows with about 306 team members who develop and maintain the company’s communications platform. Marketing and Product, Finance and Administration, Operations, and Business Management collectively account for more than 450 employees, indicating a balanced back-office and go-to-market structure. Smaller groups in areas such as Quality, Education, and specialized Banking & Wealth Management roles round out the staff, reflecting niche expertise within the broader organization.
Headquarters staff are distributed around multiple hubs in California, led by approximately 114 employees in San Jose and 86 in the wider San Francisco Bay Area. Internationally, London hosts close to 57 employees, while Cluj-Napoca in Romania and Metro Manila in the Philippines support engineering and customer-service functions. Additional clusters are located in Santa Clara, Sunnyvale, Minneapolis, and Singapore, with a significant number of remote or unlisted employees captured under the “Other” category. This footprint highlights 8x8’s blend of West Coast U.S. roots and strategically placed global talent centers.