- Appcues is a user onboarding platform that enhances the onboarding experience and drives user adoption, serving over 1,500 customers and powering more than 1.8 billion end-user experiences since its founding in 2013.
- In January 2022, Appcues raised $32 million in a Series B funding round, bringing its total funding to approximately $47.9 million, which will be used to invest in team growth and product development.
- Notable customers include leading SaaS companies that utilize Appcues to create tailored user experiences, thereby improving user retention and engagement.
- Ideal buyers are product, marketing, and customer success teams in SaaS companies looking to streamline user onboarding and increase product adoption, addressing the common pain point of lengthy and complex user onboarding processes.
Appcues maintains a diverse departmental structure with a total of nine distinct areas. The largest department is Information Technology, comprising 10 employees, followed closely by Community and Social Services with 9 employees. Sales and Operations each contribute 6 employees, indicating a balanced focus on both customer engagement and internal processes. This mix reflects a strategic emphasis on technology and community support, essential for driving growth in the software development industry.
The company's workforce is distributed across 10 locations, with Boston, MA, housing the largest concentration of employees at 11. Other notable locations include Eugene, OR, and Braintree, MA, each with 1 employee. The presence of 22 employees categorized under 'Other' suggests a significant remote or distributed workforce, highlighting Appcues' flexible operational model and ability to tap into diverse talent pools across various regions.
