Asurion is an information-technology and device-protection company that supports mobile phones, consumer electronics, and connected home products. The organization employs close to 7,500 people worldwide, with approximately 150 new hires and 498 recorded departures in the most recent reporting period. This headcount profile underscores a stable but carefully managed workforce that spans technical, customer-facing, and corporate roles. Talent depth in engineering and customer support enables Asurion to deliver repair, replacement, and tech-help services for its carrier, retail, and OEM partners.
Engineering is Asurion’s largest discipline with about 2,348 employees—just over one-third of the total staff—reflecting the company’s reliance on software development, data analytics, and platform reliability. Sales and Support is the next-largest group at roughly 1,505 employees, highlighting the importance of customer engagement and call-center operations. Business Management, Finance & Administration, and Operations collectively account for more than 1,900 employees and provide the planning, compliance, and logistics backbone for the business. Marketing & Product, Human Resources, Information Technology, and Quality functions round out the organization, each hosting several hundred specialists who drive product positioning, people programs, infrastructure, and service standards. Overall hiring has been modest relative to the company’s size, suggesting focused recruitment aimed at critical skill areas rather than broad expansion.
Asurion’s largest employment hub is the greater Nashville, Tennessee area with nearly 1,850 team members, serving as the company’s operational headquarters. Additional sizable offices are located in Houston, Phoenix, Las Vegas, Orlando, Washington, D.C., Kansas City, Franklin (TN), and Sterling (VA), each hosting between a few dozen and a few hundred employees to support regional repair centers, call-center operations, and corporate functions. Around 550 employees are classified in ‘Other’ locations, indicating a mix of smaller sites and remote staff that provide geographic coverage where customer demand is high. The distribution of headcount across multiple U.S. cities supports Asurion’s need for nationwide service reach while maintaining a strong central base in Tennessee.