- Asurion is a global leader in technology care, support, and protection, serving over 230 million customers with a focus on seamless care for connected devices and appliances.
- In December 2025, Asurion announced its acquisition of Domestic & General, enhancing its position in appliance care across the UK and Europe, and furthering its vision to become the CTO of the home.
- Asurion has established deep partnerships with major wireless carriers, OEMs, and retailers, including a recent collaboration with Amazon to expand its Complete Protect offering, which now includes cybersecurity and tech support.
- Ideal buyers for Asurion's services include retailers and manufacturers looking to enhance customer loyalty and satisfaction through comprehensive protection plans, addressing pain points related to device reliability and security.
Engineering is the largest group with 2,350 employees (about 31% of total). Sales and Support follows with 1,506 employees (about 20%), then Business Management at 809 and Finance and Administration at 624. Operations (517), Marketing and Product (498), and Human Resources (473) represent substantial portions of the company, while Information Technology (313) and Quality (113) round out the core technical and corporate support areas. An additional 292 employees are categorized as Other, indicating roles that span multiple or specialized functions.
Asurion’s headcount spans 22 locations, with the largest concentration in Nashville, Tennessee (1,851 employees, roughly one-quarter of the workforce). Other notable sites include Murfreesboro, TN (248), Houston, TX (245), Phoenix, AZ (237), Las Vegas, NV (149), Orlando, FL (146), Smyrna, TN (132), Atlanta, GA (83), and Washington, DC (82). A majority of employees (4,322) are grouped under Other, indicating a sizable distributed presence across additional sites beyond the top listed cities.