- Birdeye is a leading agentic marketing platform based in Palo Alto, California, specializing in multi-location marketing and customer experience solutions, recently earning #1 enterprise rankings across 12 categories in G2's Spring 2026 report.
- In the past year, Birdeye raised $60 million in Series C funding led by Accel-KKR and experienced a 113% year-over-year growth in enterprise customers, reflecting a significant surge in adoption of its platform.
- Key customers include major organizations such as a top 10 U.S. healthcare system, a top 5 global tax and financial services brand, and a global hospitality brand with approximately 10,000 locations worldwide.
- Birdeye's ideal buyers are large, multi-location brands seeking to consolidate their marketing efforts and enhance customer engagement, making it a critical solution for enterprises looking to streamline their digital marketing strategies.
The workforce comprises 15 departments, with Sales being the largest at 142 employees, followed by Engineering and Community and Social Services, each with 62 and 53 employees, respectively. This distribution indicates a strong emphasis on customer engagement and technical development. Operations and Executive departments also play significant roles, each contributing 53 and 52 employees. The balanced mix across departments supports a comprehensive approach to service delivery and operational efficiency.
The company operates across 76 locations, with a notable concentration in Palo Alto, CA, housing 20 employees, followed by Dallas, TX, with 14, and Irving, TX, with 10. The 'Other' category accounts for a substantial 427 employees, indicating a distributed workforce model that likely includes remote positions. This geographic diversity allows for a broad talent pool while maintaining a presence in key urban centers.
