How Many People Work at Braze? Headcount and Employee Trends

Braze is a customer engagement platform that employs just over 1,600 people worldwide. Recent staffing data shows 197 new hires and 108 departures, indicating measured headcount growth. The company maintains a balanced mix of technical, commercial, and corporate roles to support its software-as-a-service offerings.

Sales and Support is the largest function at roughly 40 % of total staff, reflecting Braze’s emphasis on customer relationships. Engineering follows at about 22 %, underscoring the resources devoted to product development and platform reliability. Marketing and Product, Business Management, Human Resources, Finance and Administration, and Information Technology collectively account for most of the remaining employees, each ranging between 4 % and 11 % of headcount. Overall attrition remains lower than the volume of new hires, suggesting continued investment across teams.

Braze maintains a distributed footprint with employees in more than ten cities. New York houses nearly a quarter of the workforce, while London hosts about 14 %. San Francisco, Chicago, Austin, Singapore, Toronto, Berlin, and Sydney each support smaller but meaningful teams, and approximately one-third of employees work from other or fully remote locations. This spread points to a hybrid operating model designed to cover key markets in North America, EMEA, and APAC.