How Many People Work at Cresta? Headcount and Employee Trends

Cresta develops artificial-intelligence software that helps contact-center teams work more efficiently. The company employs roughly 290 people and has strengthened its workforce with more than 80 recent hires, expanding headcount by close to one-third while keeping attrition in the mid-single-digit percentage range. This balanced growth supports Cresta’s focus on scaling its product, customer success, and go-to-market capabilities in the competitive customer-experience technology space.

Engineering is Cresta’s largest department with 107 employees, accounting for just over one-third of the organization and underscoring the firm’s emphasis on product innovation. Sales and Support follows at 92 employees, reflecting a significant investment in revenue generation and customer enablement. Marketing and Product teams number 31, while Finance & Administration and Business Management collectively add another 30 specialists. Smaller yet essential groups such as Human Resources, Information Technology, Operations, and Program / Project Management together comprise about 10% of total staff. This distribution indicates a technology-centric structure complemented by dedicated commercial and operational functions.

Cresta’s workforce is geographically diverse. Nearly half of employees (about 140) work remotely or are classified under “Other” locations, highlighting a flexible, distributed staffing model. The largest physical hub is San Francisco with 54 team members, followed by New York (29) and Toronto (22). Additional concentrations are found in Austin, Berlin, Mountain View, Seattle, Waterloo, and Sunnyvale, each hosting fewer than a dozen employees. This spread suggests that Cresta attracts talent across North America and Europe while maintaining a notable presence in key technology markets.