Cresta, an AI-powered contact-center software company, employs roughly 287 people. Recent staffing activity shows 87 hires compared with 17 departures, signaling net growth in the organization’s overall workforce. The figures suggest steady expansion as Cresta scales its platform that helps customer service teams deliver more efficient interactions.
Engineering is Cresta’s largest group with about 107 employees, representing just over a third of the company’s staff. Sales and Support follows at 92 team members, underscoring the importance of go-to-market and customer success roles in the company’s operating model. Smaller but essential functions such as Marketing and Product (31 employees) and Finance and Administration (16 employees) provide additional support, while Human Resources, Information Technology, Consulting, and Legal collectively account for fewer than 20 employees. The balanced spread across technical, commercial, and corporate departments illustrates a company focused on both product innovation and client enablement.
Cresta’s workforce is geographically diverse, with nearly half of employees working remotely or from various smaller hubs categorized as “Other.” San Francisco is the single largest office location, housing roughly 19% of headcount, while New York and Toronto host significant clusters at 10% and 8% respectively. Additional teams are present in Austin, Berlin, Seattle, Mountain View, Boston, and Los Angeles, each contributing between 1% and 4% of the employee base. This distributed model supports access to a broad talent pool and proximity to customers in key markets.