- Heap is a digital insights platform that specializes in product analytics, helping teams understand and improve digital experiences, and it holds a 0.05% share of the web analytics market, ranking #45 in the category.
- In December 2023, Heap was acquired by Contentsquare, and in March 2026, it raised $110 million in a Series D funding round, bringing its total funding to $205 million and valuing the company at $960 million.
- Notable customers using Heap include Fortune 500 companies like HSBC and General Motors, as well as high-growth tech firms such as Stripe and Databricks, with case studies showing significant improvements in feature adoption and time-to-insight.
- Heap's ideal buyers are product builders and growth marketers seeking to enhance digital experiences, as the platform addresses the pain points of traditional analytics by providing comprehensive insights and faster decision-making capabilities.
Heap's workforce is comprised of 14 distinct departments, with a notable concentration in Information Technology and Engineering, each housing 10 employees. The Executive department follows closely with 9 employees, indicating a balanced focus on leadership and technical capabilities. Other departments, such as Operations and Sales, contribute to a diverse functional mix, supporting the company's overall objectives and operational efficiency.
The company's workforce is distributed across 15 locations, with San Francisco, Jackson, and New York each hosting 4 employees. This geographic distribution highlights a significant presence in major urban centers, while the 'Other' category, accounting for 52 employees, suggests a robust remote or distributed work model. The concentration in key cities reflects strategic positioning in tech hubs, facilitating collaboration and innovation.
