- InMoment is a leading provider of integrated Experience Improvement (XI) solutions, recognized as a leader in the 2025 Gartner Magic Quadrant for Voice of the Customer Platforms for its ability to execute and completeness of vision.
- In May 2025, InMoment was acquired by Press Ganey Forsta, which will enhance its AI capabilities and expand its expertise across various industries.
- The company has launched innovative AI-powered tools, including Active Listening Agents and Journey Insights, and has partnered with Henkel Adhesive Technologies for a Voice of Customer program.
- InMoment's ideal buyers are enterprises seeking to consolidate their customer and employee experience programs into a single platform, addressing pain points related to fragmented feedback systems and the need for actionable insights.
The workforce is distributed across 16 departments, with Operations leading at 60 employees, followed closely by Engineering with 56 employees and Information Technology at 45. This distribution indicates a strong emphasis on operational efficiency and technical expertise. The presence of dedicated teams in Sales, Community and Social Services, and Executive roles further illustrates a balanced approach to both customer engagement and organizational leadership.
InMoment's workforce is geographically diverse, with a significant concentration in South Jordan, UT, housing 53 employees, and Salt Lake City, UT, with 15 employees. Other notable locations include Chicago, IL, and Maumee, OH, each contributing 12 employees. The 'Other' category, comprising 183 employees, suggests a robust remote or distributed workforce, enhancing the company's operational flexibility across various regions.
