Lumen is a global communications and technology provider that delivers network, cloud, and security services to enterprise and government customers. The company employs roughly 9,800 people across its worldwide operations. Recent staffing data shows 467 new hires alongside 615 departures, resulting in a modest net decrease in overall headcount. The organization balances a large customer-facing workforce with substantial technical and operational teams to support its platform and service portfolio.
Sales and Support is the largest function at Lumen with 2,882 employees, closely followed by Engineering with 2,781 team members; together these two groups make up more than half of the company’s total workforce. Information Technology (897) and Operations (736) form the next tier, highlighting the emphasis placed on maintaining robust internal systems and service delivery. Marketing & Product (700), Finance & Administration (559), and Business Management (452) provide critical commercial and corporate infrastructure, while Program & Project Management (357) and Human Resources (246) maintain leaner, specialized teams. An additional 189 employees are classified under Other functional areas, indicating a diverse range of niche roles.
Employee data shows that the bulk of Lumen’s staff—about 7,272 people—are distributed across a variety of smaller sites and remote setups. Denver, Colorado is the largest named hub with 1,121 employees, reflecting the company’s historic footprint in the Rocky Mountain region. Additional concentrations appear in Phoenix (239), Minneapolis (220), Tulsa (219), Seattle (178), Atlanta (126), Orlando (124), and Bengaluru, India (110), illustrating a blend of U.S. and international presence. This spread supports round-the-clock operations and places talent close to key customer markets.