- Outreach is an agentic AI platform for revenue teams, recently integrated into Salesforce's AgentExchange marketplace to enhance sales workflows through AI-driven automation.
- In April 2026, Outreach announced its availability on Salesforce's AgentExchange, enabling seamless access to its AI capabilities within existing workflows.
- The company has been recognized with the 2025 IDC CX CSAT Award for Sales, highlighting its effectiveness in improving customer satisfaction and streamlining operations for its users.
- Outreach targets sales organizations facing challenges with disconnected tools and manual processes, offering solutions that enhance engagement and accelerate revenue generation through AI-driven workflows.
Sales and Support is Outreach’s largest group at 292 employees, accounting for roughly one-third of total headcount and underscoring the company’s focus on customer-facing activities. Engineering follows closely with 240 employees, or about 28 % of the workforce, reflecting the technical resources needed to develop and maintain the platform. Marketing and Product combine for 103 employees, while Finance and Administration (48) and Business Management (43) provide operational backbone. Smaller yet significant teams include Human Resources (37), Information Technology (24), Operations (21), Consulting (19), and an "Other" category (31). Overall, the distribution suggests a balanced investment across revenue generation, product innovation, and internal support functions.
Outreach’s talent footprint is widely distributed. Approximately 30 % of employees (254) are based in Seattle, which serves as the company’s main hub. Another 43 % (368) work remotely or in locations classified as "Other," indicating a sizeable flexible workforce. Notable satellite offices include New York, NY and Atlanta, GA with 46 employees each, Prague in the Czech Republic with 45, and San Francisco, CA with 35. Smaller teams operate out of Austin, TX (19), Boston, MA (18), Chicago, IL (17), and Hyderabad, India (10). This blend of headquarters, regional offices, and remote staff positions Outreach to support customers across North America and internationally.
