PagerDuty is a digital operations management platform that supports enterprises in incident response, on-call scheduling, and real-time alerting. The company employs roughly 1,016 people and has maintained a nearly net-neutral workforce, bringing on 141 new team members while seeing 132 departures. This balanced growth pattern suggests a focus on measured scaling rather than rapid expansion, allowing PagerDuty to refine its operational processes and maintain service reliability.
Sales & Support is PagerDuty’s largest function with about 329 employees, underscoring the importance of customer engagement and technical assistance in its SaaS model. Engineering follows closely at 285 employees, reflecting a continued investment in product development and platform stability. Marketing & Product houses 140 employees, while administrative areas such as Human Resources (55) and Finance & Administration (54) provide foundational support. Smaller but critical groups—including Business Management, Information Technology, Operations, Legal, and an assorted “Other” category—collectively round out the organization’s talent mix.
PagerDuty’s workforce is geographically diverse, with more than half of employees (613) working remotely or in locations classified as “Other.” The San Francisco headquarters hosts 186 employees and remains the company’s largest single office. Secondary hubs are located in Atlanta (68) and Toronto (53), complemented by smaller teams in Chicago, Austin, London, Portland, Denver, and New York. This distributed model enables PagerDuty to tap into varied talent pools while maintaining a central presence in key technology markets.