- Quiq is an enterprise AI agent platform based in Bozeman, Montana, specializing in enhancing customer experience (CX) through seamless automation and messaging solutions.
- In March 2026, Quiq appointed Jen Grant as Chief Marketing Officer to drive growth and operationalize AI agents in customer-facing workflows, reflecting a strategic shift from experimentation to scaled deployments.
- Key customers include Spirit Airlines, Roku, and Panasonic, with notable use cases demonstrating significant improvements in customer engagement and operational efficiency, such as Accor doubling intent to book rates using Quiq's generative AI-driven CX solutions.
- Quiq's ideal buyers are enterprises looking to optimize customer interactions and reduce costs, as evidenced by leading brands saving an average of $262 per customer through their voice AI technology.
Quiq's workforce is structured across 10 departments, with a notable concentration in Engineering, which employs 12 individuals, and Information Technology, with 11 staff members. Sales also represents a significant area, housing 8 employees. This distribution indicates a strong emphasis on technical capabilities, complemented by a balanced presence in operational and support functions, ensuring a well-rounded organizational structure.
The company operates across 17 locations, with Bozeman, MT, serving as the primary hub for 10 employees. New York, NY, follows with 4 staff members, while both Billings, MT, and San Francisco, CA, contribute 2 each to the workforce. The presence of a substantial 'Other' category, accounting for 31 employees, suggests a distributed workforce model, enhancing geographic diversity and flexibility.
