How Many People Work at ServiceTrade? Headcount and Employee Trends

• ServiceTrade is a leading field service management software platform headquartered in Durham, North Carolina, specializing in solutions for commercial fire protection and mechanical contractors.
• In the past year, ServiceTrade expanded its SalesManager platform for fire protection contractors and announced strategic partnerships with Pine Services Group and SWK Technologies to enhance operational efficiency and growth.
• The company reported that its customers generated $12 billion in proposals and $9 billion in quotes in 2025, showcasing significant operational improvements and customer success.
• ServiceTrade's ideal buyers are commercial service contractors looking to improve operational efficiency and revenue predictability, as evidenced by their ability to boost margins by 25% and reduce emergency work by 27%.

The workforce is organized across 11 departments, with Sales and Operations being the largest, comprising 28 and 27 employees, respectively. Community and Social Services, along with Engineering, also contribute significantly with 15 employees each. This distribution indicates a balanced focus on both revenue generation and operational support, essential for a software development firm.

The company operates across 29 locations, with the highest concentration in Durham, NC, housing 41 employees. Raleigh and Morrisville, also in North Carolina, contribute 7 and 4 employees, respectively. The 'Other' category, accounting for 57 employees, suggests a distributed workforce model, enhancing flexibility and reach across various markets.