- Signpost is a leading live receptionist service based in New York, focusing on enhancing customer engagement for small to medium-sized businesses (SMBs) through innovative communication solutions.
- In February 2024, Lucas Wilson was appointed as CEO to spearhead the company's next growth phase, bringing over 20 years of experience in the IT and services industry.
- Signpost has expanded its live receptionist services to better serve skilled trades across the U.S. and has partnered with Thumbtack to help home service professionals close more jobs.
- The ideal buyer for Signpost includes SMBs in the service industry looking to improve customer interactions and operational efficiency, making it a timely solution for businesses aiming to enhance their customer service capabilities.
Signpost employs a total of 68 individuals across eight departments, with the largest being Sales, which comprises 23 employees. Community and Social Services follows with five employees, while Operations has four. This distribution indicates a strong emphasis on sales functions, while also maintaining a diverse range of support and operational departments to facilitate overall business objectives.
The company is headquartered in New York, NY, which houses 14 employees, making it the largest location. Other significant locations include Denver, CO, with three employees, and Austin, TX, with two. The 'Other' category accounts for 27 employees, indicating a distributed workforce across various regions, which may enhance flexibility and access to diverse talent.
