- Solutions by Text (SBT) is a pioneer in compliance-first conversational messaging solutions, specifically in the consumer finance sector, leveraging their proprietary FinText™ platform to facilitate real-time engagement and transactions since 2008.
- In the past year, SBT has made significant strides by acquiring Triple Play Pay in January 2026 to enhance its payments innovation and capabilities, while also launching its first live RCS financial services customer.
- SBT has established partnerships with industry leaders such as Conduent and Glia, and has helped clients like PayCourt and Southern Credit Adjusters improve ROI and customer engagement through its messaging solutions.
- SBT's ideal buyers are consumer finance companies looking to modernize their communication and payment processes, addressing pain points related to compliance and customer interaction, especially as they experience a 400% increase in approved TextPay transactions.
Solutions by Text features a diverse departmental structure with a total of 11 departments. The largest departments include Operations with 15 employees, Sales with 14, and Marketing with 11, indicating a strong focus on both service delivery and market engagement. The balance across departments suggests a well-rounded approach to both internal operations and external outreach, with smaller teams in areas such as Information Technology and Engineering, reflecting a streamlined operational model.
The company operates across 27 locations, with a significant concentration in Dallas, Texas, which houses 16 employees. Other notable locations include Austin, Addison, and Nashville, each contributing 3 employees to the workforce. The presence of 'Other' locations, accounting for 28 employees, indicates a distributed workforce model, allowing for flexibility and regional outreach while maintaining a central operational hub in Dallas.
