- SuperOps is a leading provider of AI-powered managed service provider (MSP) management solutions, aiming to streamline operations for IT teams and enhance service delivery.
- In October 2025, SuperOps launched the industry's first AI-native unified endpoint management platform, integrating desktops, laptops, servers, and mobile devices into a single system, while also enhancing their Contracts module for better profitability tracking.
- SuperOps has partnered with Pax8 to become the first PSA-RMM platform available on their marketplace, enabling MSPs to leverage AI and automation for improved productivity and profitability.
- The ideal buyer for SuperOps is MSPs looking to optimize their operations and profitability through advanced technology solutions, making it crucial for sales teams to engage with them as the demand for integrated IT management tools continues to grow.
SuperOps maintains a diverse departmental structure with a total of eight departments. The largest department is Sales, comprising seven employees, followed by Marketing with three employees. Community and Social Services and Engineering each have two employees, indicating a balanced approach to both customer engagement and technical development. The presence of smaller departments such as Executive and Education reflects a strategic focus on leadership and skill enhancement within the organization.
The company operates across three locations, with a significant portion of its workforce categorized under 'Other,' which includes 18 employees. The top locations include Walnut, CA, Denver, CO, and El Segundo, CA, each contributing one employee. This distribution suggests a remote or distributed workforce model, allowing for flexibility and broader talent acquisition while maintaining a centralized headquarters in Claymont, Delaware.
