Uniphore, a provider of conversational AI and automation software, employs just over 550 people globally. The company added 92 new team members while 113 employees departed, keeping overall headcount relatively steady. Its staffing mix shows a strong emphasis on technical talent paired with customer-facing and corporate roles to support product development and go-to-market execution.
Engineering is Uniphore’s largest organization at roughly 37 % of the workforce (about 200 employees), underscoring the importance of research, development, and platform maintenance. Sales and Support represent about 16 %, followed by Marketing and Product at nearly 15 %, reflecting investment in demand generation and product strategy. Finance and Administration, Business Management, Operations, Human Resources, Program & Project Management, and Information Technology collectively make up the remaining third of staff, each function ranging between 2 % and 8 % of total headcount. This balanced structure suggests the company maintains the resources needed to scale operations while sustaining core innovation.
Uniphore’s talent is split between India and the United States, with additional team members in other regions. Bengaluru hosts the largest single office at roughly 21 % of staff, while a distributed "Other" category accounts for about half of employees, pointing to a flexible or remote-friendly hiring approach. U.S. headcount is concentrated in California (San Francisco, San Jose, Mountain View, and Los Angeles) and Texas (Dallas and Austin), with New York also contributing. San Francisco alone accounts for nearly 13 % of employees, showing a significant West Coast presence alongside key centers in India such as Chennai. This geographic footprint positions the company close to both engineering talent pools and major enterprise customers.