Company Insights
Published on
April 22, 2026

How Many People Work at Upbound Group? Headcount and Employee Trends

Total Employees
11970
7.2% from last year
0
New Hires (YTD)
13
5% of total workforce
Departments
16
650 in Engineering
Locations
33
5,012 in New York, NY
  • Upbound Group, headquartered in Plano, Texas, operates in the specialty retail sector, primarily through its Rent-A-Center brand, which focuses on providing flexible rental and purchase options for furniture and electronics.
  • In 2025, Upbound Group expanded its business by acquiring Brigit and reported a consolidated revenue growth of 11% year-over-year, reaching $1.2 billion in Q4 2025.
  • The company recently announced a partnership with Amazon to facilitate easy order pickups and returns at over 1,700 Rent-A-Center locations, enhancing customer convenience and brand visibility.
  • Upbound Group's ideal buyers are consumers seeking flexible payment options for home goods, and the recent collaboration with Amazon positions them to capture a broader audience looking for convenient shopping solutions.

Upbound Group Headcount Breakdown by Department

Upbound Group's workforce is organized across 16 departments, with a total headcount of 11,970 employees. The largest departments include Information Technology with 27 employees, Operations with 21, and Finance with 19. This distribution reflects a strong emphasis on technical and operational capabilities, while also maintaining a balanced presence in support functions such as Human Resources and Marketing. The diverse departmental structure supports the company's specialization in the retail sector.

Information Technology
27
Operations
21
Finance
19
Human Resources
14
Executive
12
Engineering
11
Marketing
7
Education
6
Media And Communications
4
Other
48

Upbound Group Employees by Location

The company's workforce is primarily concentrated in Texas, with the largest location being Plano, TX, housing 38 employees. Dallas, TX follows with 19 employees, while smaller teams are located in Draper, UT, and several other Texas cities. The 'Other' category, which includes 87 employees, indicates a significant distributed workforce, suggesting a flexible operational model that accommodates remote work and diverse geographic presence.

Plano, TX
38
Dallas, TX
19
Draper, UT
5
Frisco, TX
2
Carrollton, TX
2
New York, NY
2
Irving, TX
2
Southlake, TX
2
Columbus, GA
1
Other
87
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