- Upland Software, Inc. is a leader in AI-powered knowledge and content management software, offering over 20 products designed to address specific business challenges across various enterprise functions.
- In the past year, Upland has reported a GAAP net income of $1.1 million for Q4 2025, a significant turnaround from a net loss of $3.4 million in Q4 2024, and has undergone strategic divestitures to streamline operations.
- The company has gained recognition in the market, earning over 40 badges in G2's Spring 2026 Market Reports, indicating strong customer satisfaction and product performance.
- Upland's ideal buyers are enterprises seeking to enhance operational efficiency and customer engagement through AI-driven solutions, making it a timely opportunity for sales teams to address these critical pain points.
Sales and Support is the largest group, employing 156 people and representing roughly one-third of the company’s staff. Engineering follows with 95 employees, underscoring the emphasis on product development, while Marketing and Product contributes 74 professionals who drive go-to-market strategy. Corporate functions such as Business Management and Finance & Administration each account for 30 employees, and smaller yet critical teams in Operations, HR, IT, and Consulting collectively employ 46 people. This distribution highlights a balanced structure between customer-facing roles and the technical and administrative teams that enable product delivery.
Headquartered in Austin, Texas, Upland houses about 75 employees in the city, the largest single-office concentration after its broad “Other” category, which covers 306 remote or smaller-site team members worldwide. Secondary U.S. hubs include Lincoln, Nebraska (21) and Boston, Massachusetts (12), while New York, San Francisco, and several Canadian and Indian locations each host single-digit to low-teens headcounts. This dispersed footprint supports Upland’s global customer base and provides flexibility to source talent across multiple regions.