- Userful is a leading software-defined platform for enterprise-wide operational awareness and response, focusing on unifying data insights across various sectors including healthcare and security.
- In the past year, Userful launched expanded healthcare capabilities of its Infinity Platform with real-time integration with Epic, announced new features for security and operational awareness, and received recognition for its Infinity EdgeAI as IoT Edge Product of the Year in 2026.
- Key partnerships include collaborations with Microsoft, Genetec, Splunk, and Everbridge, enhancing its platform's capabilities and addressing over $60 billion in addressable market.
- Userful's ideal buyers are healthcare organizations and enterprises facing operational complexity, as they provide solutions that transform fragmented data into actionable insights, making them a critical partner in improving operational efficiency.
The company comprises nine distinct departments, with Information Technology being the largest at six employees, followed closely by Operations with five. Sales and Engineering each contribute four employees, indicating a solid focus on both customer engagement and product development. The balance across departments suggests a well-rounded organizational structure, capable of supporting diverse operational needs while maintaining efficiency.
The workforce is distributed across four locations, with the primary site in San Ramon, California, housing two employees. Other notable locations include Cleveland, Ohio; Manor, Texas; and Calgary, Canada, each with one employee. The significant 'Other' category, comprising 29 employees, indicates a remote or distributed workforce, reflecting flexibility in geographic presence while maintaining a concentrated operational hub.
