ServiceNow is an enterprise software company that specializes in cloud-based digital workflow solutions. The organization employs roughly 16,800 people and has recorded more than 2,600 recent hires against just over 1,000 departures, signalling steady expansion. Hiring activity has been broad-based rather than concentrated in a single function, reflecting the company’s emphasis on both product innovation and customer-facing roles.
Engineering is the largest team at ServiceNow with about 6,400 employees, accounting for nearly two-fifths of the total workforce and underscoring the company’s product-driven focus. Sales and Support follows with close to 3,700 employees, while Marketing and Product groups employ around 2,400 people. Business Management, Finance and Administration, Information Technology, Human Resources, Operations, and Consulting collectively make up the remaining headcount, each representing between 1% and 7% of staff. The balanced spread suggests investment across both technical development and go-to-market capabilities.
ServiceNow’s workforce is distributed across multiple hubs in North America, Asia, and Europe. San Francisco Bay Area sites, including San Francisco, San Jose, and Santa Clara, together host a significant share of employees, while San Diego serves as another sizeable U.S. location. Internationally, Hyderabad and Bengaluru anchor the company’s presence in India, supporting both engineering and customer operations. Other notable offices include Boston, Seattle, and New York, with an additional segment of the workforce operating from various remote or smaller regional sites, highlighting the company’s global reach.