- FICO (NYSE: FICO) is a global analytics software leader specializing in credit scoring and decision management solutions, holding over 200 patents and serving a significant portion of the financial services industry.
- In March 2026, FICO introduced the FICO Foundation Model for Financial Services, a domain-specific AI model aimed at enhancing fraud detection and compliance in financial institutions.
- FICO's customer success stories include Compeer Financial, which transformed agricultural lending using the FICO platform, and Banco Santa Cruz, which significantly reduced policy change cycles from 90 days to just 2 days.
- FICO's ideal buyers are financial institutions seeking to improve credit risk assessment and fraud detection, making it crucial for sales teams to engage now as the demand for specialized AI solutions in finance continues to grow.
Engineering is the largest team with 860 employees (about 37% of the company). Sales and Support (281), Business Management (246), and Marketing and Product (214) together represent a significant portion of customer-facing and product-oriented roles. Finance and Administration (191) and Consulting (174) provide core business services, while Information Technology (93), Operations (92), and Program and Project Management (66) round out the organization. An additional 130 employees are categorized as Other, indicating roles that span multiple specialties or do not fit standard groupings.
FICO’s workforce is globally distributed, with the largest share categorized as Other locations (1,367), representing about 58% of total headcount across numerous sites. Among named hubs, San Diego (242) and Bengaluru (241) are the largest, followed by San Francisco (173) and Minneapolis (133). Additional presence includes Austin (52), São Paulo (50), a United States–wide grouping (41), Guadalajara (26), and London (22). This distribution reflects a broad U.S. footprint complemented by international teams in India, Brazil, Mexico, and the UK.