How Many People Work at Segment? Headcount and Employee Trends

Segment, the customer data platform now operating within Twilio, reports a total headcount of 354 employees. Recent talent data shows 9 additions to the team alongside 57 recorded departures, signaling ongoing optimisation of its staffing mix. The company’s hiring pattern suggests a deliberate focus on key revenue-generating roles while balancing operational support functions. Overall, Segment maintains a mid-sized workforce that supports its product development, sales, and customer success activities.

Sales and Support represents the largest share of Segment’s workforce at 197 employees, accounting for more than half of total headcount and underscoring the company’s emphasis on customer engagement and revenue operations. Engineering is the second-largest function with 98 team members, reflecting the technical resources required to run a data infrastructure product at scale. Marketing and Product follow with 29 employees, while Business Management, Consulting, and IT collectively add another 24 people. Smaller groups in Program & Project Management, Finance & Administration, Operations, and a catch-all “Other” category round out the organisational chart, illustrating a classic tech-company pyramid with strong front-line and technical talent supported by lean administrative teams.

Segment’s workforce is geographically diverse, with 162 employees listed under “Other” locations, indicating a significant remote or distributed cohort. San Francisco remains the single largest named hub at 59 employees, followed by Denver (37) and New York (26), suggesting a continued presence in major U.S. tech and business centres. Internationally, Dublin and London account for 18 and 10 employees, respectively, while additional clusters are present in Los Angeles, Seattle, Atlanta, and Chicago. This blend of headquarters, satellite offices, and remote staff gives Segment flexibility to recruit talent across multiple time zones and markets.