ServiceNow is a cloud-based workflow software provider with roughly 17,000 employees worldwide. Recent hiring outpaced departures, adding more than 2,000 roles and resulting in a net expansion of the team. Growth has been distributed across technical, customer-facing, and corporate functions, reflecting the company’s focus on both product development and go-to-market execution.
Engineering is the largest group at ServiceNow with about 6,400 professionals—nearly two-fifths of total headcount—highlighting the company’s investment in platform innovation. Sales and Support is the next-largest function at just under 3,800 employees, followed by roughly 2,400 people in Marketing and Product who help position and enhance the portfolio. Business Management, Finance and Administration, IT, HR, Operations, and Consulting round out the organization, each representing between 1 % and 7 % of staff, indicating a balanced approach to scaling both technical and business capabilities.
ServiceNow’s workforce is spread across key technology hubs in North America, Asia, and Europe. U.S. headcount is concentrated in the San Francisco Bay Area—including San Francisco, San Jose, and Santa Clara—alongside significant teams in San Diego, Boston, Seattle, and New York. In Asia, Hyderabad and Bengaluru anchor the company’s presence in India, supporting engineering and customer operations. An additional segment of employees works from various remote or regional offices worldwide, underscoring the company’s global reach.