How Many People Work at ServiceNow? Headcount and Employee Trends

ServiceNow, a global provider of cloud-based workflow and service management software, employs roughly 17,000 people. Recent staffing data shows the company added about 1,900 new employees while seeing roughly 870 departures, indicating continued investment in talent across the organization. The balanced hiring-to-attrition ratio underscores ServiceNow’s ongoing commitment to scaling its platform and supporting a broad customer base.

Engineering is ServiceNow’s largest team with about 6,460 employees, accounting for close to two-fifths of total headcount and highlighting the firm’s emphasis on product development. Sales and Support follows at roughly 3,740 people, or almost 22 %, reflecting the importance of customer acquisition and care. Marketing and Product houses more than 2,420 employees, while Business Management, Finance & Administration, and IT collectively represent another 2,570 roles. Human Resources, Operations, Consulting, and Other functions round out the roster, each contributing between 200 and 570 employees, illustrating a well-distributed organizational structure that supports both innovation and go-to-market execution.

ServiceNow’s workforce is dispersed globally, with the largest single concentration—about 1,530 employees—in the San Francisco Bay Area. San Diego hosts roughly 1,400 staff members, while major engineering hubs such as Hyderabad and Bengaluru together account for about 1,000 roles. Additional offices in San Jose, Santa Clara, Boston, Seattle, and New York each employ between 300 and 570 people. The majority of employees—approximately 65 %—are tagged under “Other” locations, indicating a sizeable remote or geographically distributed population that supports the company’s worldwide customer base.