Build a lookalike list from your best customers
Start from the accounts that actually closed and expand outward on what they share.
The conversation
Sample accounts and numbers, for illustrationYouTake our closed-won accounts from the last 18 months, work out what they have in common, and build a list of 200 companies that look like them. Show me which attributes drove each match.
3 steps · CRM, Ocean.io, BuiltWith
- Pulled 41 closed-won opportunities since March 2025 from Salesforce and resolved each to a company.
- Enriched them with Ocean.io firmographics and BuiltWith technology, then looked for attributes most customers share and most other companies do not.
- Searched for companies that fit the pattern and set aside anything already in the CRM.
Forty-one closed-won accounts from the last 18 months share five attributes strongly enough to search on. Below are the first of 200 matches, each with the attributes that put it on the list.
- 41
- closed-won accounts read since March 2025
- 5
- attributes that separate them region was not one
- 200
- matches in the list ranked by attributes matched
| Company | Employees | Support tool | Last round | Matched on |
|---|---|---|---|---|
| Merridian Systems | 640 | Zendesk | Series B · 14 months ago | All five |
| Brightpath | 410 | Intercom | Series A · 9 months ago | All five |
| Halden Robotics | 880 | Zendesk | Series C · 20 months ago | Four · support team is 12 |
| Lumen Freight | 260 | Intercom | Seed · 6 months ago | Four · below the size band |
- The pattern
- Mid-market software, 200 to 1,200 employees, a support or success team of 15 or more, Zendesk or Intercom in the stack, and a funding round in the last 24 months. Region did not matter.
The 200 are ranked by attributes matched. Companies matching all five sit at the top; the tail matches three.
YouWhich attribute mattered most, and which of our customers does the pattern miss?
Support-team size separated customers from everyone else more than any other attribute. Six customers fall outside the pattern; all six are enterprise deals that came through partners.
- 1Support or success team of 15 or more37 of 41 customers
- 2Zendesk or Intercom in the stack34 of 41
- 3Funding round in the last 24 months31 of 41
- 4Employees 200 to 1,20039 of 41
- 5RegionNo effect
- Weight
- A support team of 15 or more was present at 37 of 41 customers and at fewer than 8% of candidates before filtering. Support tool came second, funding third. Employee count mostly set the band.
- The six outside it
- Enterprise accounts closed through a partner. That is a different motion, so the list leaves them out rather than widening the profile to fit them.
YouSave the 200 as an audience, keep it current, and drop anyone who becomes a customer or an open opportunity.
Done. The audience refreshes weekly, and the CRM check runs on every refresh.
Set up
- Audience saved: Look-alikes, closed-won pattern 200 companies ranked by attributes matched, with the matching attributes on each record.
- Weekly refresh Companies that start to fit the pattern join; any that stop fitting leave.
- CRM exclusion Customers and open opportunities in Salesforce are removed on each refresh.
Review the top 20 before anyone is enrolled. The ranking is evidence-weighted, not a buying signal.
Building the list, with and without Unify
The pattern comes from deals that actually closed, not from a filter someone set a year ago.
| Without Unify | |
|---|---|
| The target list starts from an industry code and a headcount band somebody picked last year | Unify reads closed-won first, so the list is built from deals that already happened |
| Nobody can say what the accounts you won have in common, beyond a hunch | The shared attributes are named out loud: size, stack, structure and who sat on the committee |
| Every row looks the same, so reps work the top of the list and ignore the rest | Every row carries the reason it matched, so a strong fit is easy to tell from a weak one |
| Customers and open opportunities are spotted by the rep, usually after the email has gone | Existing customers, open opportunities and other reps' accounts drop out before anyone sees it |
Start from this prompt
Make it your own in Unify, then review the results.
Take our closed-won accounts from the last 18 months, work out what they have in common, and build a list of 200 companies that look like them. Show me which attributes drove each match.
What else you can ask for
The walkthrough is one path through this workflow. These are the turns people take most often.
How it changes by who you sell to
- Software
- Closed-won accounts usually share a stack, a funding stage and an engineering headcount band, and BuiltWith and Ocean.io read all three. Ask for those attributes by name and exclude companies below your seat floor.
- Professional services
- The pattern is practice area and office footprint, not revenue. Ask Unify to match on practice mix and number of offices, and to skip firms that only list one partner.
- Manufacturing
- Facility count and product category carry the match; revenue bands are too wide to help. Ask for companies with a similar number of plants in the same product category, and name the regions you can serve.
- Retail and e-commerce
- Store count, category and commerce platform are the attributes that repeat across your customers. Ask for brands on the same platform in the same category, and set a store-count or order-volume floor.
- Financial services
- What your customers have in common is regulatory scope and headcount, not revenue. Ask for institutions under the same regulator with a similar operations headcount, and exclude holding companies.
- Healthcare
- Facility count and system membership are the attributes that carry, and both are public. Ask for systems of a similar size, then ask which facilities under each one look most like your best customers.
Connect what this workflow uses
Each guide covers the connection, what Unify reads and writes, and what to check before the first run.
Questions about this workflow
What does Unify use to build a lookalike list?
Your closed-won accounts from Salesforce or HubSpot, matched against Ocean.io firmographics and BuiltWith technology data to find companies with the same attributes.
Does it explain why an account made the list?
Yes. The prompt asks which attributes drove each match, so every company comes with the reason it looks like your customers.
How many closed-won accounts do I need?
The prompt uses the last 18 months. A few dozen wins are enough to read a pattern; fewer than ten and the attributes will be too loose to trust.
Can I exclude companies we already work?
Yes. Connect your CRM and ask Unify to leave out customers, open opportunities and anything closed-lost in the last year.